This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 31 complaints

FDR Asset USA LTD — Debt Collector Complaint Profile

CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about FDR Asset USA LTD

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 55.2/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about FDR Asset USA LTD?

FDR Asset USA LTD has accumulated 31 total CFPB complaints across 13 states, with 24 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 77.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 13 states, led by Texas with 6 and Georgia with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.2/100 places FDR Asset USA LTD in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

31

All-time across CCDB intake

Last 12 months

24

77.4% of total history

Rising ↑

States active

13

Distinct state filings

Timely response rate

90%

Within CFPB SLA window

Reputation grade

D

55.2/100 composite

Response-quality profile

How FDR Asset USA LTD performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 90.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does FDR Asset USA LTD compare to its peers?

How does FDR Asset USA LTD compare? Versus a peer and the national average across 60+ high-volume collectors
FDR Asset USA LTD National average
Complaints (last 12 mo)lower is better
24
22,938
250
Timely-response ratehigher is better
90%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-08 2026-02

Top Consumer Issues

Attempts to collect debt not owed11 (%)
Took or threatened to take negative or legal action6 (%)
Written notification about debt7 (%)
False statements or representation5 (%)
Electronic communications1 (%)
Communication tactics1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 9
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 6
Written notification about debt Didn't receive enough information to verify debt 6
False statements or representation Attempted to collect wrong amount 5
Attempts to collect debt not owed Debt was result of identity theft 1
Attempts to collect debt not owed Debt was paid 1
Electronic communications Frequent or repeated messages 1
Written notification about debt Didn't receive notice of right to dispute 1
Communication tactics You told them to stop contacting you, but they keep trying 1

Where do complaints against FDR Asset USA LTD come from?

The states where consumers have filed the most CFPB complaints against FDR Asset USA LTD. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against FDR Asset USA LTD

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against FDR Asset USA LTD?

The most common issue consumers report about FDR Asset USA LTD is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 31 complaints filed with the CFPB.

Are complaints against FDR Asset USA LTD increasing or decreasing?

Complaints against FDR Asset USA LTD are rising. The company received 24 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is FDR Asset USA LTD's reputation grade?

FDR Asset USA LTD has a reputation grade of D (score: 55.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does FDR Asset USA LTD respond to consumer complaints?

FDR Asset USA LTD has a 90% timely response rate to CFPB complaints.

In how many states does FDR Asset USA LTD operate?

FDR Asset USA LTD has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (6 complaints).

What can I do if FDR Asset USA LTD is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If FDR Asset USA LTD violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial