Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
Farrell Holdings, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Farrell Holdings, LLC
- Communication tactics
Communication tactics
11 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Attempts to collect debt not owed 4
Attempts to collect debt not owed
4 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
B
Grade B · 71.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Farrell Holdings, LLC?
Farrell Holdings, LLC has accumulated 30 total CFPB complaints across 10 states, with 2 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 6.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Nevada with 9 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.2/100 places Farrell Holdings, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
6.7% of total history
Falling ↓
States active
10
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.2/100 composite
Response-quality profile
How Farrell Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Farrell Holdings, LLC compare to its peers?
Farrell Holdings, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-04 2025-12
Top Consumer Issues
Communication tactics11 (%)
Written notification about debt5 (%)
Attempts to collect debt not owed4 (%)
Took or threatened to take negative or legal action3 (%)
False statements or representation4 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Communication tactics | Called outside of 8am-9pm | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Farrell Holdings, LLC come from?
The states where consumers have filed the most CFPB complaints against Farrell Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Farrell Holdings, LLC
Across 10 states with at least one filing
- Nevada
Nevada
9 complaints
- Texas
Texas
5 complaints
- Utah
Utah
4 complaints
- California 3
California
3 complaints
- Illinois 3
Illinois
3 complaints
- Florida 2
Florida
2 complaints
- Idaho 1
Idaho
1 complaints
- Arizona 1
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against Farrell Holdings, LLC? ▼
The most common issue consumers report about Farrell Holdings, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 30 complaints filed with the CFPB.
Are complaints against Farrell Holdings, LLC increasing or decreasing? ▼
Complaints against Farrell Holdings, LLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is Farrell Holdings, LLC's reputation grade? ▼
Farrell Holdings, LLC has a reputation grade of B (score: 71.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Farrell Holdings, LLC respond to consumer complaints? ▼
Farrell Holdings, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Farrell Holdings, LLC operate? ▼
Farrell Holdings, LLC has received CFPB complaints from consumers in 10 states, with the most complaints from Nevada (9 complaints).
What can I do if Farrell Holdings, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Farrell Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |