What is the most common complaint against ADP Inc.?

The most common issue consumers report about ADP Inc. is "Took or threatened to take negative or legal action", specifically "Attempted to collect wrong amount". This is based on 44 complaints filed with the CFPB.

Are complaints against ADP Inc. increasing or decreasing?

Complaints against ADP Inc. are falling. The company received 7 complaints in the last 12 months, showing improvement over prior periods.

What is ADP Inc.'s reputation grade?

ADP Inc. has a reputation grade of F (score: 47.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does ADP Inc. respond to consumer complaints?

ADP Inc. has a 83% timely response rate to CFPB complaints.

In how many states does ADP Inc. operate?

ADP Inc. has received CFPB complaints from consumers in 18 states, with the most complaints from Texas (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

ADP Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

14
Attempts to collect debt not owed

12
False statements or representation

8
Threatened to contact someone or share information improperly

4
Electronic communications

3
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record adp-inc ADP Inc.

Grade F · 44 CFPB filings · 83% timely · lead issue: Took or threatened to take negative or legal action · vol #1278 · compose #4386

VOL 44
GRADE F
12MO 7
STATES 18
TIMELY 83%
ISSUE Took or threatened to take…
RANK #1,278
COMPOSE #4,386

Volume peers

Nearest volume peer: All Debt Solutions Inc. dba: 1st Class Agency (44 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

ADP Inc.'s 44 CFPB complaints sit next to All Debt Solutions Inc. dba: 1st Class Agency on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Texas is the plurality state for ADP Inc. (18.2%)

Volume rank #1,278 and composite rank #4,386 diverge by 3,108 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 18.2%; Mid-band (15–30%) · 18 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2016-12 at 7.3% (4 filings)
Divergent corpus ranks: #1,278 volume; #4,386 composite; Cleanest-composite ladder is 3,108 places worse than volume

How does ADP Inc. compare to its peers?

How does ADP Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

ADP Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

83%

94%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-09 2019-02

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	14
Attempts to collect debt not owed	12
False statements or representation	8
Threatened to contact someone or share information improperly	4
Electronic communications	3
Communication tactics	2
Written notification about debt	1

Where do complaints against ADP Inc. come from?

ADP Inc.'s own per-state count, not a national baseline.

Texas

8
New York

7
California

6
Georgia

4
Virginia

4
Illinois

2
Missouri

2
Connecticut

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for ADP Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 44.

4 peers

Know your rights before responding to ADP Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.