This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 4,832 complaints

Fair Collections & Outsourcing, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade D.

Complaints by issue type

What consumers report about Fair Collections & Outsourcing, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 53.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Fair Collections & Outsourcing, Inc. ranks ahead of 21% of the 5,283 collectors PlainCollector grades - 79% keep a cleaner CFPB record, on 4,832 all-time complaints and a 98% timely-response rate.

21st pct
reputation rank of 5,283 graded collectors
4,832
CFPB complaints, all-time
98%
answered inside the CFPB window
1,483
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Fair Collections & Outsourcing, Inc.?

Fair Collections & Outsourcing, Inc. has accumulated 4,832 total CFPB complaints across 52 states, with 1,483 filed in the most recent 12 months against 3,349 historical complaints before that window. The trailing-12-month volume represents 30.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 98% timely-response rate against a 26% consumer-dispute-after-response rate.

Complaints have been recorded across 52 states, led by Texas with 577 and Florida with 554. Normalized against the full CFPB collector database, the reputation score of 53.0/100 places Fair Collections & Outsourcing, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

4,832

high-volume (CCDB)

Last 12 months

1,483

30.7% of all-time complaints

Rising ↑

States active

52

nationwide footprint

Timely response rate

98%

excellent band

Consumer disputes

26%

elevated (vertical avg ~19%)

Reputation grade

D

53.0/100 composite

How does Fair Collections & Outsourcing, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

53 Bottom 21% higher than 21% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Fair Collections & Outsourcing, Inc. versus the debt-collection vertical average.

Timely response within SLA 98.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 26.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 92.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Fair Collections & Outsourcing, Inc. compare to its peers?

How does FAIR COLLECTIONS & OUTSOURCING, INC. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
FAIR COLLECTIONS & OUT… National average
Complaints (last 12 mo)lower is better
1,483
1,426
268
Timely-response ratehigher is better
98%
89%
91%
Consumer-dispute ratelower is better
26%
32%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-09 2023-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 2,129
Written notification about debt - 841
False statements or representation - 809
Took or threatened to take negative or legal action - 417
Cont'd attempts collect debt not owed - 261
Communication tactics - 157
Disclosure verification of debt - 133
Threatened to contact someone or share information improperly - 41
Electronic communications - 23
Improper contact or sharing of info - 13

Where do complaints against Fair Collections & Outsourcing, Inc. come from?

Fair Collections & Outsourcing, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Fair Collections & Outsourcing, Inc.

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Fair Collections & Outsourcing, Inc. contacts you

A grade of D signals how Fair Collections & Outsourcing, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Fair Collections & Outsourcing, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Fair Collections & Outsourcing, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Fair Collections & Outsourcing, Inc.? ▼

The most common issue consumers report about Fair Collections & Outsourcing, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4,832 complaints filed with the CFPB.

Are complaints against Fair Collections & Outsourcing, Inc. increasing or decreasing? ▼

Complaints against Fair Collections & Outsourcing, Inc. are rising. The company received 1,483 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Fair Collections & Outsourcing, Inc.'s reputation grade? ▼

Fair Collections & Outsourcing, Inc. has a reputation grade of D (score: 53.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Fair Collections & Outsourcing, Inc. respond to consumer complaints? ▼

Fair Collections & Outsourcing, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does Fair Collections & Outsourcing, Inc. operate? ▼

Fair Collections & Outsourcing, Inc. has received CFPB complaints from consumers in 52 states, with the most complaints from Texas (577 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.