Total CFPB complaints
1,548
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1,548 complaints
EXPERT GLOBAL SOLUTIONS, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 50 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about EXPERT GLOBAL SOLUTIONS, INC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
708 complaints
- Disclosure verification of debt 249
Disclosure verification of debt
249 complaints
- Communication tactics 241
Communication tactics
241 complaints
- False statements or representation 114
False statements or representation
114 complaints
- Improper contact or sharing of info 66
Improper contact or sharing of info
66 complaints
D
Grade D · 58.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about EXPERT GLOBAL SOLUTIONS, INC.?
EXPERT GLOBAL SOLUTIONS, INC. has accumulated 1,548 total CFPB complaints across 50 states, with 0 filed in the most recent 12 months against 1,548 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 50 states, led by California with 157 and Florida with 155, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.5/100 places EXPERT GLOBAL SOLUTIONS, INC. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
50
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
D
58.5/100 composite
Response-quality profile
How EXPERT GLOBAL SOLUTIONS, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 17.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 89.3%
Share of US states + territories with at least one filed complaint against this collector.
How does EXPERT GLOBAL SOLUTIONS, INC. compare to its peers?
EXPERT GLOBAL SOLUTION… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-05 2019-12
Top Consumer Issues
Cont'd attempts collect debt not owed708 (%)
Communication tactics241 (%)
Disclosure verification of debt249 (%)
False statements or representation114 (%)
Improper contact or sharing of info66 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 463 |
| Cont'd attempts collect debt not owed | Debt was paid | 245 |
| Communication tactics | Frequent or repeated calls | 193 |
| Disclosure verification of debt | Not given enough info to verify debt | 173 |
| False statements or representation | Attempted to collect wrong amount | 114 |
| Communication tactics | Threatened to take legal action | 48 |
| Disclosure verification of debt | Right to dispute notice not received | 47 |
| Improper contact or sharing of info | Talked to a third party about my debt | 38 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 29 |
| Improper contact or sharing of info | Contacted me after I asked not to | 28 |
Where do complaints against EXPERT GLOBAL SOLUTIONS, INC. come from?
The states where consumers have filed the most CFPB complaints against EXPERT GLOBAL SOLUTIONS, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against EXPERT GLOBAL SOLUTIONS, INC.
Across 50 states with at least one filing
- California
California
157 complaints
- Florida
Florida
155 complaints
- Texas
Texas
134 complaints
- New York
New York
95 complaints
- Pennsylvania
Pennsylvania
84 complaints
- Illinois
Illinois
67 complaints
- Maryland
Maryland
67 complaints
- Ohio 51
Ohio
51 complaints
Frequently Asked Questions
What is the most common complaint against EXPERT GLOBAL SOLUTIONS, INC.? ▼
The most common issue consumers report about EXPERT GLOBAL SOLUTIONS, INC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 1,548 complaints filed with the CFPB.
Are complaints against EXPERT GLOBAL SOLUTIONS, INC. increasing or decreasing? ▼
Complaints against EXPERT GLOBAL SOLUTIONS, INC. have been stable. The company received 0 complaints in the last 12 months.
What is EXPERT GLOBAL SOLUTIONS, INC.'s reputation grade? ▼
EXPERT GLOBAL SOLUTIONS, INC. has a reputation grade of D (score: 58.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does EXPERT GLOBAL SOLUTIONS, INC. respond to consumer complaints? ▼
EXPERT GLOBAL SOLUTIONS, INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does EXPERT GLOBAL SOLUTIONS, INC. operate? ▼
EXPERT GLOBAL SOLUTIONS, INC. has received CFPB complaints from consumers in 50 states, with the most complaints from California (157 complaints).
What can I do if EXPERT GLOBAL SOLUTIONS, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If EXPERT GLOBAL SOLUTIONS, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |