Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
Executive Credit Management, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Executive Credit Management, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Written notification about debt
Written notification about debt
4 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
F
Grade F · 45.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Executive Credit Management, Inc?
Executive Credit Management, Inc has accumulated 23 total CFPB complaints across 8 states, with 0 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 22% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Pennsylvania with 6 and New Jersey with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.6/100 places Executive Credit Management, Inc in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
8
Distinct state filings
Timely response rate
22%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
45.6/100 composite
Response-quality profile
How Executive Credit Management, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 21.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Executive Credit Management, Inc compare to its peers?
Executive Credit Manag… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-04 2024-01
Top Consumer Issues
Attempts to collect debt not owed10 (%)
Took or threatened to take negative or legal action4 (%)
Written notification about debt4 (%)
False statements or representation2 (%)
Disclosure verification of debt2 (%)
Communication tactics1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against Executive Credit Management, Inc come from?
The states where consumers have filed the most CFPB complaints against Executive Credit Management, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Executive Credit Management, Inc
Across 8 states with at least one filing
- Pennsylvania
Pennsylvania
6 complaints
- New Jersey
New Jersey
5 complaints
- Maryland
Maryland
4 complaints
- New York 2
New York
2 complaints
- Virginia 2
Virginia
2 complaints
- Texas 2
Texas
2 complaints
- South Carolina 1
South Carolina
1 complaints
- Washington 1
Washington
1 complaints
Frequently Asked Questions
What is the most common complaint against Executive Credit Management, Inc? ▼
The most common issue consumers report about Executive Credit Management, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 23 complaints filed with the CFPB.
Are complaints against Executive Credit Management, Inc increasing or decreasing? ▼
Complaints against Executive Credit Management, Inc have been stable. The company received 0 complaints in the last 12 months.
What is Executive Credit Management, Inc's reputation grade? ▼
Executive Credit Management, Inc has a reputation grade of F (score: 45.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Executive Credit Management, Inc respond to consumer complaints? ▼
Executive Credit Management, Inc has a 22% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Executive Credit Management, Inc operate? ▼
Executive Credit Management, Inc has received CFPB complaints from consumers in 8 states, with the most complaints from Pennsylvania (6 complaints).
What can I do if Executive Credit Management, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Executive Credit Management, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |