Total CFPB complaints
149
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 149 complaints
EVERGREEN PROFESSIONAL RECOVERIES, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about EVERGREEN PROFESSIONAL RECOVERIES, INC.
- Written notification about debt
Written notification about debt
30 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
24 complaints
- Communication tactics
Communication tactics
20 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
14 complaints
- False statements or representation
False statements or representation
13 complaints
- Disclosure verification of debt 10
Disclosure verification of debt
10 complaints
C
Grade C · 59.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about EVERGREEN PROFESSIONAL RECOVERIES, INC.?
EVERGREEN PROFESSIONAL RECOVERIES, INC. has accumulated 149 total CFPB complaints across 13 states, with 12 filed in the most recent 12 months against 137 historical complaints before that window. The trailing-12-month volume represents 8.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Washington with 107 and Oregon with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.8/100 places EVERGREEN PROFESSIONAL RECOVERIES, INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
8.1% of total history
Falling ↓
States active
13
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
59.8/100 composite
Response-quality profile
How EVERGREEN PROFESSIONAL RECOVERIES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 38.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does EVERGREEN PROFESSIONAL RECOVERIES, INC. compare to its peers?
EVERGREEN PROFESSIONAL… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-02 2025-12
Top Consumer Issues
Written notification about debt30 (%)
Attempts to collect debt not owed24 (%)
Communication tactics20 (%)
False statements or representation13 (%)
Disclosure verification of debt10 (%)
Cont'd attempts collect debt not owed14 (%)
Took or threatened to take negative or legal action5 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 30 |
| Attempts to collect debt not owed | Debt is not yours | 17 |
| Communication tactics | Frequent or repeated calls | 15 |
| False statements or representation | Attempted to collect wrong amount | 13 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
Where do complaints against EVERGREEN PROFESSIONAL RECOVERIES, INC. come from?
The states where consumers have filed the most CFPB complaints against EVERGREEN PROFESSIONAL RECOVERIES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against EVERGREEN PROFESSIONAL RECOVERIES, INC.
Across 13 states with at least one filing
- Washington
Washington
107 complaints
- Oregon 10
Oregon
10 complaints
- California 9
California
9 complaints
- Nevada 4
Nevada
4 complaints
- Idaho 3
Idaho
3 complaints
- Arizona 3
Arizona
3 complaints
- Florida 2
Florida
2 complaints
- Ohio 2
Ohio
2 complaints
Frequently Asked Questions
What is the most common complaint against EVERGREEN PROFESSIONAL RECOVERIES, INC.? ▼
The most common issue consumers report about EVERGREEN PROFESSIONAL RECOVERIES, INC. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 149 complaints filed with the CFPB.
Are complaints against EVERGREEN PROFESSIONAL RECOVERIES, INC. increasing or decreasing? ▼
Complaints against EVERGREEN PROFESSIONAL RECOVERIES, INC. are falling. The company received 12 complaints in the last 12 months, showing improvement over prior periods.
What is EVERGREEN PROFESSIONAL RECOVERIES, INC.'s reputation grade? ▼
EVERGREEN PROFESSIONAL RECOVERIES, INC. has a reputation grade of C (score: 59.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does EVERGREEN PROFESSIONAL RECOVERIES, INC. respond to consumer complaints? ▼
EVERGREEN PROFESSIONAL RECOVERIES, INC. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does EVERGREEN PROFESSIONAL RECOVERIES, INC. operate? ▼
EVERGREEN PROFESSIONAL RECOVERIES, INC. has received CFPB complaints from consumers in 13 states, with the most complaints from Washington (107 complaints).
What can I do if EVERGREEN PROFESSIONAL RECOVERIES, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If EVERGREEN PROFESSIONAL RECOVERIES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |