Total CFPB complaints
9
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 9 complaints
EULER HERMES UMA, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about EULER HERMES UMA, INC.
- Communication tactics
Communication tactics
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- Disclosure verification of debt
Disclosure verification of debt
1 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
1 complaints
- False statements or representation
False statements or representation
1 complaints
C
Grade C · 63.1/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about EULER HERMES UMA, INC.?
EULER HERMES UMA, INC. has accumulated 9 total CFPB complaints across 8 states, with 0 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Used obscene, profane, or other abusive language", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 78% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Tennessee with 1 and New Jersey with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.1/100 places EULER HERMES UMA, INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
8
Distinct state filings
Timely response rate
78%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
63.1/100 composite
Response-quality profile
How EULER HERMES UMA, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 77.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does EULER HERMES UMA, INC. compare to its peers?
EULER HERMES UMA, INC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-08 2024-02
Top Consumer Issues
Communication tactics2 (%)
Disclosure verification of debt1 (%)
Attempts to collect debt not owed2 (%)
Cont'd attempts collect debt not owed1 (%)
Took or threatened to take negative or legal action2 (%)
False statements or representation1 (%)
Most common issue: Communication tactics — Used obscene, profane, or other abusive language
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against EULER HERMES UMA, INC. come from?
The states where consumers have filed the most CFPB complaints against EULER HERMES UMA, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against EULER HERMES UMA, INC.
Across 8 states with at least one filing
- Tennessee
Tennessee
1 complaints
- New Jersey
New Jersey
1 complaints
- New York
New York
1 complaints
- Maryland
Maryland
1 complaints
- Kansas
Kansas
1 complaints
- Alabama
Alabama
1 complaints
- Colorado
Colorado
1 complaints
- Florida
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against EULER HERMES UMA, INC.? ▼
The most common issue consumers report about EULER HERMES UMA, INC. is "Communication tactics", specifically "Used obscene, profane, or other abusive language". This is based on 9 complaints filed with the CFPB.
Are complaints against EULER HERMES UMA, INC. increasing or decreasing? ▼
Complaints against EULER HERMES UMA, INC. have been stable. The company received 0 complaints in the last 12 months.
What is EULER HERMES UMA, INC.'s reputation grade? ▼
EULER HERMES UMA, INC. has a reputation grade of C (score: 63.1/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does EULER HERMES UMA, INC. respond to consumer complaints? ▼
EULER HERMES UMA, INC. has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does EULER HERMES UMA, INC. operate? ▼
EULER HERMES UMA, INC. has received CFPB complaints from consumers in 8 states, with the most complaints from Tennessee (1 complaints).
What can I do if EULER HERMES UMA, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If EULER HERMES UMA, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |