Total CFPB complaints
37
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 37 complaints
Estate Information Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 24 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Estate Information Services, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
7 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- Threatened to contact someone or share information improperly 3
Threatened to contact someone or share information improperly
3 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
C
Grade C · 63.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Estate Information Services, LLC?
Estate Information Services, LLC has accumulated 37 total CFPB complaints across 24 states, with 1 filed in the most recent 12 months against 36 historical complaints before that window. The trailing-12-month volume represents 2.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 84% timely-response rate against a 5% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 24 states, led by Indiana with 4 and New York with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.2/100 places Estate Information Services, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
2.7% of total history
Falling ↓
States active
24
Distinct state filings
Timely response rate
84%
Within CFPB SLA window
Consumer disputes
5%
After company response
Reputation grade
C
63.2/100 composite
Response-quality profile
How Estate Information Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 83.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 10.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 42.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Estate Information Services, LLC compare to its peers?
Estate Information Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-10 2026-01
Top Consumer Issues
Cont'd attempts collect debt not owed9 (%)
Attempts to collect debt not owed7 (%)
Disclosure verification of debt3 (%)
Threatened to contact someone or share information improperly3 (%)
False statements or representation3 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against Estate Information Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Estate Information Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Estate Information Services, LLC
Across 24 states with at least one filing
- Indiana
Indiana
4 complaints
- New York
New York
3 complaints
- Pennsylvania
Pennsylvania
3 complaints
- Florida
Florida
3 complaints
- Texas
Texas
2 complaints
- Maryland
Maryland
2 complaints
- Ohio
Ohio
2 complaints
- Arizona
Arizona
2 complaints
Frequently Asked Questions
What is the most common complaint against Estate Information Services, LLC? ▼
The most common issue consumers report about Estate Information Services, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 37 complaints filed with the CFPB.
Are complaints against Estate Information Services, LLC increasing or decreasing? ▼
Complaints against Estate Information Services, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Estate Information Services, LLC's reputation grade? ▼
Estate Information Services, LLC has a reputation grade of C (score: 63.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Estate Information Services, LLC respond to consumer complaints? ▼
Estate Information Services, LLC has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.
In how many states does Estate Information Services, LLC operate? ▼
Estate Information Services, LLC has received CFPB complaints from consumers in 24 states, with the most complaints from Indiana (4 complaints).
What can I do if Estate Information Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Estate Information Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |