Total CFPB complaints
59
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 59 complaints
ENRAMEX INC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ENRAMEX INC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
59 complaints
F
Grade F · 35.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about ENRAMEX INC?
ENRAMEX INC has accumulated 59 total CFPB complaints across 16 states, with 59 filed in the most recent 12 months against 0 historical complaints before that window. The trailing-12-month volume represents 100.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 44% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by California with 14 and New York with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 35.8/100 places ENRAMEX INC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
59
100.0% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
44%
Within CFPB SLA window
Reputation grade
F
35.8/100 composite
Response-quality profile
How ENRAMEX INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 44.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does ENRAMEX INC compare to its peers?
ENRAMEX INC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2025-07 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action59 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 58 |
| Took or threatened to take negative or legal action | Threatened to turn you in to immigration or deport you | 1 |
Where do complaints against ENRAMEX INC come from?
The states where consumers have filed the most CFPB complaints against ENRAMEX INC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ENRAMEX INC
Across 16 states with at least one filing
- California
California
14 complaints
- New York
New York
14 complaints
- Florida
Florida
7 complaints
- Georgia 4
Georgia
4 complaints
- Texas 3
Texas
3 complaints
- South Carolina 3
South Carolina
3 complaints
- Oregon 2
Oregon
2 complaints
- Michigan 2
Michigan
2 complaints
Frequently Asked Questions
What is the most common complaint against ENRAMEX INC? ▼
The most common issue consumers report about ENRAMEX INC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 59 complaints filed with the CFPB.
Are complaints against ENRAMEX INC increasing or decreasing? ▼
Complaints against ENRAMEX INC are rising. The company received 59 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is ENRAMEX INC's reputation grade? ▼
ENRAMEX INC has a reputation grade of F (score: 35.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does ENRAMEX INC respond to consumer complaints? ▼
ENRAMEX INC has a 44% timely response rate to CFPB complaints.
In how many states does ENRAMEX INC operate? ▼
ENRAMEX INC has received CFPB complaints from consumers in 16 states, with the most complaints from California (14 complaints).
What can I do if ENRAMEX INC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ENRAMEX INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |