Total CFPB complaints
3
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3 complaints
Elite Financial Services, Inc (MA) — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Elite Financial Services, Inc (MA)
- Problem with customer service
Problem with customer service
1 complaints
- Didn't provide services promised
Didn't provide services promised
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
F
Grade F · 40.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Elite Financial Services, Inc (MA)?
Elite Financial Services, Inc (MA) has accumulated 3 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Problem with customer service", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Florida with 1 and New York with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 40.8/100 places Elite Financial Services, Inc (MA) in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Reputation grade
F
40.8/100 composite
Response-quality profile
How Elite Financial Services, Inc (MA) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Elite Financial Services, Inc (MA) compare to its peers?
Elite Financial Servic… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-06 2024-04
Top Consumer Issues
Problem with customer service1 (%)
Didn't provide services promised1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Problem with customer service
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Problem with customer service | — | 1 |
| Didn't provide services promised | — | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against Elite Financial Services, Inc (MA) come from?
The states where consumers have filed the most CFPB complaints against Elite Financial Services, Inc (MA). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Elite Financial Services, Inc (MA)
Across 3 states with at least one filing
- Florida
Florida
1 complaints
- New York
New York
1 complaints
- Virginia
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Elite Financial Services, Inc (MA)? ▼
The most common issue consumers report about Elite Financial Services, Inc (MA) is "Problem with customer service". This is based on 3 complaints filed with the CFPB.
Are complaints against Elite Financial Services, Inc (MA) increasing or decreasing? ▼
Complaints against Elite Financial Services, Inc (MA) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Elite Financial Services, Inc (MA)'s reputation grade? ▼
Elite Financial Services, Inc (MA) has a reputation grade of F (score: 40.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Elite Financial Services, Inc (MA) respond to consumer complaints? ▼
Elite Financial Services, Inc (MA) has a 0% timely response rate to CFPB complaints.
In how many states does Elite Financial Services, Inc (MA) operate? ▼
Elite Financial Services, Inc (MA) has received CFPB complaints from consumers in 3 states, with the most complaints from Florida (1 complaints).
What can I do if Elite Financial Services, Inc (MA) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Elite Financial Services, Inc (MA) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |