Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
EDvantage LLC — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about EDvantage LLC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
8 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Communication tactics
Communication tactics
4 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- Unauthorized withdrawals or charges 1
Unauthorized withdrawals or charges
1 complaints
B
Grade B · 71.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about EDvantage LLC?
EDvantage LLC has accumulated 23 total CFPB complaints across 10 states, with 11 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 47.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Texas with 6 and California with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.3/100 places EDvantage LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
47.8% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.3/100 composite
Response-quality profile
How EDvantage LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does EDvantage LLC compare to its peers?
EDvantage LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2026-02
Top Consumer Issues
Took or threatened to take negative or legal action8 (%)
Attempts to collect debt not owed5 (%)
Communication tactics4 (%)
Taking/threatening an illegal action1 (%)
False statements or representation2 (%)
Unauthorized withdrawals or charges1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Unauthorized withdrawals or charges | — | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against EDvantage LLC come from?
The states where consumers have filed the most CFPB complaints against EDvantage LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against EDvantage LLC
Across 10 states with at least one filing
- Texas
Texas
6 complaints
- California
California
3 complaints
- Illinois 2
Illinois
2 complaints
- Florida 2
Florida
2 complaints
- North Carolina 2
North Carolina
2 complaints
- Virginia 2
Virginia
2 complaints
- Colorado 2
Colorado
2 complaints
- Louisiana 2
Louisiana
2 complaints
Frequently Asked Questions
What is the most common complaint against EDvantage LLC? ▼
The most common issue consumers report about EDvantage LLC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 23 complaints filed with the CFPB.
Are complaints against EDvantage LLC increasing or decreasing? ▼
Complaints against EDvantage LLC are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is EDvantage LLC's reputation grade? ▼
EDvantage LLC has a reputation grade of B (score: 71.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does EDvantage LLC respond to consumer complaints? ▼
EDvantage LLC has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does EDvantage LLC operate? ▼
EDvantage LLC has received CFPB complaints from consumers in 10 states, with the most complaints from Texas (6 complaints).
What can I do if EDvantage LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If EDvantage LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |