Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1 complaints
ECredable — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ECredable
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
F
Grade F · 47.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about ECredable?
ECredable has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by New Jersey with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 47.6/100 places ECredable in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Reputation grade
F
47.6/100 composite
Response-quality profile
How ECredable performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does ECredable compare to its peers?
ECredable National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-09 2024-09
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against ECredable come from?
The states where consumers have filed the most CFPB complaints against ECredable. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ECredable
Across 1 states with at least one filing
- New Jersey
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against ECredable? ▼
The most common issue consumers report about ECredable is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 1 complaints filed with the CFPB.
Are complaints against ECredable increasing or decreasing? ▼
Complaints against ECredable are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is ECredable's reputation grade? ▼
ECredable has a reputation grade of F (score: 47.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does ECredable respond to consumer complaints? ▼
ECredable has a 0% timely response rate to CFPB complaints.
In how many states does ECredable operate? ▼
ECredable has received CFPB complaints from consumers in 1 states, with the most complaints from New Jersey (1 complaints).
What can I do if ECredable is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ECredable violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |