Total CFPB complaints
200
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 200 complaints
Eastern Revenue, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Eastern Revenue, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
79 complaints
- Written notification about debt
Written notification about debt
40 complaints
- False statements or representation
False statements or representation
33 complaints
- Took or threatened to take negative or legal action 13
Took or threatened to take negative or legal action
13 complaints
- Communication tactics 5
Communication tactics
5 complaints
- Cont'd attempts collect debt not owed 5
Cont'd attempts collect debt not owed
5 complaints
D
Grade D · 57.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Eastern Revenue, Inc.?
Eastern Revenue, Inc. has accumulated 200 total CFPB complaints across 27 states, with 51 filed in the most recent 12 months against 149 historical complaints before that window. The trailing-12-month volume represents 25.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Pennsylvania with 92 and New Jersey with 26, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.6/100 places Eastern Revenue, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
51
25.5% of total history
Rising ↑
States active
27
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
D
57.6/100 composite
Response-quality profile
How Eastern Revenue, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 48.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Eastern Revenue, Inc. compare to its peers?
Eastern Revenue, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed79 (%)
False statements or representation33 (%)
Written notification about debt40 (%)
Took or threatened to take negative or legal action13 (%)
Communication tactics5 (%)
Cont'd attempts collect debt not owed5 (%)
Threatened to contact someone or share information improperly3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 57 |
| False statements or representation | Attempted to collect wrong amount | 33 |
| Written notification about debt | Didn't receive enough information to verify debt | 22 |
| Written notification about debt | Didn't receive notice of right to dispute | 18 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 13 |
| Attempts to collect debt not owed | Debt was paid | 9 |
| Communication tactics | Frequent or repeated calls | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Threatened to contact someone or share information improperly | Contacted your employer | 3 |
Where do complaints against Eastern Revenue, Inc. come from?
The states where consumers have filed the most CFPB complaints against Eastern Revenue, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Eastern Revenue, Inc.
Across 27 states with at least one filing
- Pennsylvania
Pennsylvania
92 complaints
- New Jersey 26
New Jersey
26 complaints
- New York 15
New York
15 complaints
- Maryland 10
Maryland
10 complaints
- Virginia 6
Virginia
6 complaints
- Florida 6
Florida
6 complaints
- Texas 5
Texas
5 complaints
- District of Columbia 5
District of Columbia
5 complaints
Frequently Asked Questions
What is the most common complaint against Eastern Revenue, Inc.? ▼
The most common issue consumers report about Eastern Revenue, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 200 complaints filed with the CFPB.
Are complaints against Eastern Revenue, Inc. increasing or decreasing? ▼
Complaints against Eastern Revenue, Inc. are rising. The company received 51 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Eastern Revenue, Inc.'s reputation grade? ▼
Eastern Revenue, Inc. has a reputation grade of D (score: 57.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Eastern Revenue, Inc. respond to consumer complaints? ▼
Eastern Revenue, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Eastern Revenue, Inc. operate? ▼
Eastern Revenue, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from Pennsylvania (92 complaints).
What can I do if Eastern Revenue, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Eastern Revenue, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |