This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 208 complaints

Eastern Revenue, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade D.

Complaints by issue type

What consumers report about Eastern Revenue, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.6/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Eastern Revenue, Inc. ranks ahead of 34% of the 5,283 collectors PlainCollector grades - 66% keep a cleaner CFPB record, on 208 all-time complaints and a 97% timely-response rate.

34th pct
reputation rank of 5,283 graded collectors
208
CFPB complaints, all-time
97%
answered inside the CFPB window
50
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Eastern Revenue, Inc.?

Eastern Revenue, Inc. has accumulated 208 total CFPB complaints across 27 states, with 50 filed in the most recent 12 months against 158 historical complaints before that window. The trailing-12-month volume represents 24.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 97% timely-response rate against a 20% consumer-dispute-after-response rate.

Complaints have been recorded across 27 states, led by Pennsylvania with 93 and New Jersey with 29. Normalized against the full CFPB collector database, the reputation score of 57.6/100 places Eastern Revenue, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

208

mid-volume (CCDB)

Last 12 months

50

24.0% of all-time complaints

Stable →

States active

27

multi-region footprint

Timely response rate

97%

excellent band

Consumer disputes

20%

elevated (vertical avg ~19%)

Reputation grade

D

57.6/100 composite

How does Eastern Revenue, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 34th percentile higher than 34% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Eastern Revenue, Inc. versus the debt-collection vertical average.

Timely response within SLA 96.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 20.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 48.2%

Share of US states + territories with at least one filed complaint against this collector.

How does Eastern Revenue, Inc. compare to its peers?

How does Eastern Revenue, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Eastern Revenue, Inc. National average
Complaints (last 12 mo)lower is better
50
17
268
Timely-response ratehigher is better
97%
100%
91%
Consumer-dispute ratelower is better
20%
50%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-06 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 84
Written notification about debt - 42
False statements or representation - 39
Took or threatened to take negative or legal action - 17
Communication tactics - 10
Cont'd attempts collect debt not owed - 7
Threatened to contact someone or share information improperly - 6
Disclosure verification of debt - 2
Taking/threatening an illegal action - 1

Where do complaints against Eastern Revenue, Inc. come from?

Eastern Revenue, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Eastern Revenue, Inc.

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Eastern Revenue, Inc. contacts you

A grade of D signals how Eastern Revenue, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Eastern Revenue, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Eastern Revenue, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Eastern Revenue, Inc.? ▼

The most common issue consumers report about Eastern Revenue, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 208 complaints filed with the CFPB.

Are complaints against Eastern Revenue, Inc. increasing or decreasing? ▼

Complaints against Eastern Revenue, Inc. have been stable. The company received 50 complaints in the last 12 months.

What is Eastern Revenue, Inc.'s reputation grade? ▼

Eastern Revenue, Inc. has a reputation grade of D (score: 57.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Eastern Revenue, Inc. respond to consumer complaints? ▼

Eastern Revenue, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Eastern Revenue, Inc. operate? ▼

Eastern Revenue, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from Pennsylvania (93 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.