Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Eagle Recovery Associates, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Eagle Recovery Associates, Inc.
- Communication tactics
Communication tactics
14 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Threatened to contact someone or share information improperly 5
Threatened to contact someone or share information improperly
5 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
F
Grade F · 33.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Eagle Recovery Associates, Inc.?
Eagle Recovery Associates, Inc. has accumulated 49 total CFPB complaints across 11 states, with 4 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 8.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Iowa with 15 and Illinois with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 33.7/100 places Eagle Recovery Associates, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
8.2% of total history
Falling ↓
States active
11
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
33.7/100 composite
Response-quality profile
How Eagle Recovery Associates, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Eagle Recovery Associates, Inc. compare to its peers?
Eagle Recovery Associa… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-05 2025-09
Top Consumer Issues
Communication tactics14 (%)
Written notification about debt5 (%)
Threatened to contact someone or share information improperly5 (%)
Attempts to collect debt not owed10 (%)
Cont'd attempts collect debt not owed3 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 5 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Used obscene/profane/abusive language | 2 |
Where do complaints against Eagle Recovery Associates, Inc. come from?
The states where consumers have filed the most CFPB complaints against Eagle Recovery Associates, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Eagle Recovery Associates, Inc.
Across 11 states with at least one filing
- Iowa
Iowa
15 complaints
- Illinois
Illinois
11 complaints
- Wisconsin
Wisconsin
9 complaints
- Michigan 5
Michigan
5 complaints
- Ohio 1
Ohio
1 complaints
- Indiana 1
Indiana
1 complaints
- Virginia 1
Virginia
1 complaints
- Oklahoma 1
Oklahoma
1 complaints
Frequently Asked Questions
What is the most common complaint against Eagle Recovery Associates, Inc.? ▼
The most common issue consumers report about Eagle Recovery Associates, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 49 complaints filed with the CFPB.
Are complaints against Eagle Recovery Associates, Inc. increasing or decreasing? ▼
Complaints against Eagle Recovery Associates, Inc. are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.
What is Eagle Recovery Associates, Inc.'s reputation grade? ▼
Eagle Recovery Associates, Inc. has a reputation grade of F (score: 33.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Eagle Recovery Associates, Inc. respond to consumer complaints? ▼
Eagle Recovery Associates, Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Eagle Recovery Associates, Inc. operate? ▼
Eagle Recovery Associates, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Iowa (15 complaints).
What can I do if Eagle Recovery Associates, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Eagle Recovery Associates, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |