Total CFPB complaints
89
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 89 complaints
Eagle Accounts Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Eagle Accounts Group, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
30 complaints
- False statements or representation
False statements or representation
14 complaints
- Took or threatened to take negative or legal action 8
Took or threatened to take negative or legal action
8 complaints
- Written notification about debt 7
Written notification about debt
7 complaints
- Disclosure verification of debt 5
Disclosure verification of debt
5 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
C
Grade C · 61.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Eagle Accounts Group, Inc.?
Eagle Accounts Group, Inc. has accumulated 89 total CFPB complaints across 27 states, with 3 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 3.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Indiana with 27 and Florida with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.4/100 places Eagle Accounts Group, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
3.4% of total history
Falling ↓
States active
27
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
61.4/100 composite
Response-quality profile
How Eagle Accounts Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 26.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 48.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Eagle Accounts Group, Inc. compare to its peers?
Eagle Accounts Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-10 2026-02
Top Consumer Issues
False statements or representation14 (%)
Attempts to collect debt not owed30 (%)
Took or threatened to take negative or legal action8 (%)
Disclosure verification of debt5 (%)
Written notification about debt7 (%)
Cont'd attempts collect debt not owed4 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 11 |
| Attempts to collect debt not owed | Debt was paid | 10 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
Where do complaints against Eagle Accounts Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against Eagle Accounts Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Eagle Accounts Group, Inc.
Across 27 states with at least one filing
- Indiana
Indiana
27 complaints
- Florida 10
Florida
10 complaints
- Maryland 7
Maryland
7 complaints
- Georgia 5
Georgia
5 complaints
- New York 5
New York
5 complaints
- Missouri 4
Missouri
4 complaints
- Michigan 3
Michigan
3 complaints
- Ohio 3
Ohio
3 complaints
Frequently Asked Questions
What is the most common complaint against Eagle Accounts Group, Inc.? ▼
The most common issue consumers report about Eagle Accounts Group, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 89 complaints filed with the CFPB.
Are complaints against Eagle Accounts Group, Inc. increasing or decreasing? ▼
Complaints against Eagle Accounts Group, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.
What is Eagle Accounts Group, Inc.'s reputation grade? ▼
Eagle Accounts Group, Inc. has a reputation grade of C (score: 61.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Eagle Accounts Group, Inc. respond to consumer complaints? ▼
Eagle Accounts Group, Inc. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Eagle Accounts Group, Inc. operate? ▼
Eagle Accounts Group, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from Indiana (27 complaints).
What can I do if Eagle Accounts Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Eagle Accounts Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |