This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 90 complaints

Eagle Accounts Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade C.

Complaints by issue type

What consumers report about Eagle Accounts Group, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.4/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Eagle Accounts Group, Inc. ranks ahead of 47% of the 5,283 collectors PlainCollector grades - 53% keep a cleaner CFPB record, on 90 all-time complaints and a 96% timely-response rate.

47th pct
reputation rank of 5,283 graded collectors
90
CFPB complaints, all-time
96%
answered inside the CFPB window
4
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Eagle Accounts Group, Inc.?

Eagle Accounts Group, Inc. has accumulated 90 total CFPB complaints across 27 states, with 4 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 4.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Attempted to collect wrong amount". The company posts a 96% timely-response rate against a 13% consumer-dispute-after-response rate.

Complaints have been recorded across 27 states, led by Indiana with 27 and Florida with 10. Normalized against the full CFPB collector database, the reputation score of 61.4/100 places Eagle Accounts Group, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

90

low-volume (CCDB)

Last 12 months

4

4.4% of all-time complaints

Falling ↓

States active

27

multi-region footprint

Timely response rate

96%

excellent band

Consumer disputes

13%

average (vertical avg ~19%)

Reputation grade

C

61.4/100 composite

How does Eagle Accounts Group, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 47th percentile higher than 47% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Eagle Accounts Group, Inc. versus the debt-collection vertical average.

Timely response within SLA 95.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 13.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 48.2%

Share of US states + territories with at least one filed complaint against this collector.

How does Eagle Accounts Group, Inc. compare to its peers?

How does Eagle Accounts Group, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Eagle Accounts Group, … National average
Complaints (last 12 mo)lower is better
4
12
268
Timely-response ratehigher is better
96%
100%
91%
Consumer-dispute ratelower is better
13%
24%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-09 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 33
False statements or representation - 16
Took or threatened to take negative or legal action - 14
Written notification about debt - 9
Cont'd attempts collect debt not owed - 6
Communication tactics - 5
Disclosure verification of debt - 5
Improper contact or sharing of info - 1
Taking/threatening an illegal action - 1

Where do complaints against Eagle Accounts Group, Inc. come from?

Eagle Accounts Group, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Eagle Accounts Group, Inc.

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Eagle Accounts Group, Inc. contacts you

A grade of C signals how Eagle Accounts Group, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Eagle Accounts Group, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Eagle Accounts Group, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Eagle Accounts Group, Inc.? ▼

The most common issue consumers report about Eagle Accounts Group, Inc. is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 90 complaints filed with the CFPB.

Are complaints against Eagle Accounts Group, Inc. increasing or decreasing? ▼

Complaints against Eagle Accounts Group, Inc. are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.

What is Eagle Accounts Group, Inc.'s reputation grade? ▼

Eagle Accounts Group, Inc. has a reputation grade of C (score: 61.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Eagle Accounts Group, Inc. respond to consumer complaints? ▼

Eagle Accounts Group, Inc. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Eagle Accounts Group, Inc. operate? ▼

Eagle Accounts Group, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from Indiana (27 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.