Total CFPB complaints
5
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 5 complaints
Duke Capital, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Duke Capital, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
- Unauthorized withdrawals or charges
Unauthorized withdrawals or charges
1 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
1 complaints
F
Grade F · 51.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Duke Capital, LLC?
Duke Capital, LLC has accumulated 5 total CFPB complaints across 5 states, with 1 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 20.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 100% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Tennessee with 1 and Wisconsin with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.9/100 places Duke Capital, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
20.0% of total history
Falling ↓
States active
5
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
100%
After company response
Reputation grade
F
51.9/100 composite
Response-quality profile
How Duke Capital, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 80.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Duke Capital, LLC compare to its peers?
Duke Capital, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-03 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed2 (%)
Unauthorized withdrawals or charges1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Unauthorized withdrawals or charges | — | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
Where do complaints against Duke Capital, LLC come from?
The states where consumers have filed the most CFPB complaints against Duke Capital, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Duke Capital, LLC
Across 5 states with at least one filing
- Tennessee
Tennessee
1 complaints
- Wisconsin
Wisconsin
1 complaints
- Ohio
Ohio
1 complaints
- Missouri
Missouri
1 complaints
- New Mexico
New Mexico
1 complaints
Frequently Asked Questions
What is the most common complaint against Duke Capital, LLC? ▼
The most common issue consumers report about Duke Capital, LLC is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 5 complaints filed with the CFPB.
Are complaints against Duke Capital, LLC increasing or decreasing? ▼
Complaints against Duke Capital, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Duke Capital, LLC's reputation grade? ▼
Duke Capital, LLC has a reputation grade of F (score: 51.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Duke Capital, LLC respond to consumer complaints? ▼
Duke Capital, LLC has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.
In how many states does Duke Capital, LLC operate? ▼
Duke Capital, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Tennessee (1 complaints).
What can I do if Duke Capital, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Duke Capital, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |