Total CFPB complaints
62
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 62 complaints
DSR HOLDINGS GROUP, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 24 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about DSR HOLDINGS GROUP, LLC
- Communication tactics
Communication tactics
26 complaints
- Electronic communications
Electronic communications
12 complaints
- Threatened to contact someone or share information improperly 6
Threatened to contact someone or share information improperly
6 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
F
Grade F · 46.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about DSR HOLDINGS GROUP, LLC?
DSR HOLDINGS GROUP, LLC has accumulated 62 total CFPB complaints across 24 states, with 26 filed in the most recent 12 months against 36 historical complaints before that window. The trailing-12-month volume represents 41.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 76% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 24 states, led by Texas with 9 and Wisconsin with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 46.8/100 places DSR HOLDINGS GROUP, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
26
41.9% of total history
Falling ↓
States active
24
Distinct state filings
Timely response rate
76%
Within CFPB SLA window
Reputation grade
F
46.8/100 composite
Response-quality profile
How DSR HOLDINGS GROUP, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 42.9%
Share of US states + territories with at least one filed complaint against this collector.
How does DSR HOLDINGS GROUP, LLC compare to its peers?
DSR HOLDINGS GROUP, LL… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-02
Top Consumer Issues
Communication tactics26 (%)
Electronic communications12 (%)
Threatened to contact someone or share information improperly6 (%)
Attempts to collect debt not owed3 (%)
Took or threatened to take negative or legal action3 (%)
Written notification about debt2 (%)
False statements or representation2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 14 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 7 |
| Electronic communications | Frequent or repeated messages | 7 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 6 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 5 |
| Communication tactics | Used obscene, profane, or other abusive language | 5 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
Where do complaints against DSR HOLDINGS GROUP, LLC come from?
The states where consumers have filed the most CFPB complaints against DSR HOLDINGS GROUP, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against DSR HOLDINGS GROUP, LLC
Across 24 states with at least one filing
- Texas
Texas
9 complaints
- Wisconsin
Wisconsin
6 complaints
- Georgia
Georgia
6 complaints
- Florida
Florida
5 complaints
- Missouri
Missouri
4 complaints
- Indiana 3
Indiana
3 complaints
- California 3
California
3 complaints
- Kentucky 3
Kentucky
3 complaints
Frequently Asked Questions
What is the most common complaint against DSR HOLDINGS GROUP, LLC? ▼
The most common issue consumers report about DSR HOLDINGS GROUP, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 62 complaints filed with the CFPB.
Are complaints against DSR HOLDINGS GROUP, LLC increasing or decreasing? ▼
Complaints against DSR HOLDINGS GROUP, LLC are falling. The company received 26 complaints in the last 12 months, showing improvement over prior periods.
What is DSR HOLDINGS GROUP, LLC's reputation grade? ▼
DSR HOLDINGS GROUP, LLC has a reputation grade of F (score: 46.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does DSR HOLDINGS GROUP, LLC respond to consumer complaints? ▼
DSR HOLDINGS GROUP, LLC has a 76% timely response rate to CFPB complaints.
In how many states does DSR HOLDINGS GROUP, LLC operate? ▼
DSR HOLDINGS GROUP, LLC has received CFPB complaints from consumers in 24 states, with the most complaints from Texas (9 complaints).
What can I do if DSR HOLDINGS GROUP, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If DSR HOLDINGS GROUP, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |