Total CFPB complaints
46
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 46 complaints
DRS Financial LLC — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about DRS Financial LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- False statements or representation
False statements or representation
7 complaints
- Communication tactics
Communication tactics
7 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
C
Grade C · 62.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about DRS Financial LLC?
DRS Financial LLC has accumulated 46 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 26% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by New Jersey with 17 and Pennsylvania with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.6/100 places DRS Financial LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
12
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
26%
After company response
Reputation grade
C
62.6/100 composite
Response-quality profile
How DRS Financial LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 52.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does DRS Financial LLC compare to its peers?
DRS Financial LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-12 2021-06
Top Consumer Issues
Cont'd attempts collect debt not owed9 (%)
False statements or representation7 (%)
Written notification about debt5 (%)
Attempts to collect debt not owed9 (%)
Disclosure verification of debt3 (%)
Communication tactics7 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Communication tactics | Threatened to take legal action | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against DRS Financial LLC come from?
The states where consumers have filed the most CFPB complaints against DRS Financial LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against DRS Financial LLC
Across 12 states with at least one filing
- New Jersey
New Jersey
17 complaints
- Pennsylvania
Pennsylvania
12 complaints
- Florida 6
Florida
6 complaints
- Ohio 2
Ohio
2 complaints
- New York 2
New York
2 complaints
- Alabama 1
Alabama
1 complaints
- South Carolina 1
South Carolina
1 complaints
- Montana 1
Montana
1 complaints
Frequently Asked Questions
What is the most common complaint against DRS Financial LLC? ▼
The most common issue consumers report about DRS Financial LLC is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 46 complaints filed with the CFPB.
Are complaints against DRS Financial LLC increasing or decreasing? ▼
Complaints against DRS Financial LLC have been stable. The company received 0 complaints in the last 12 months.
What is DRS Financial LLC's reputation grade? ▼
DRS Financial LLC has a reputation grade of C (score: 62.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does DRS Financial LLC respond to consumer complaints? ▼
DRS Financial LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.
In how many states does DRS Financial LLC operate? ▼
DRS Financial LLC has received CFPB complaints from consumers in 12 states, with the most complaints from New Jersey (17 complaints).
What can I do if DRS Financial LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If DRS Financial LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |