This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 46 complaints

DRS Financial LLC - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Complaints by issue type

What consumers report about DRS Financial LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 62.6/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: DRS Financial LLC ranks ahead of 51% of the 5,283 collectors PlainCollector grades - 49% keep a cleaner CFPB record, on 46 all-time complaints and a 100% timely-response rate.

51st pct
reputation rank of 5,283 graded collectors
46
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about DRS Financial LLC?

DRS Financial LLC has accumulated 46 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid". The company posts a 100% timely-response rate against a 26% consumer-dispute-after-response rate.

Complaints have been recorded across 12 states, led by New Jersey with 17 and Pennsylvania with 12. Normalized against the full CFPB collector database, the reputation score of 62.6/100 places DRS Financial LLC in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

46

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

12

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

26%

elevated (vertical avg ~19%)

Reputation grade

C

62.6/100 composite

How does DRS Financial LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

63 51st percentile higher than 51% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

DRS Financial LLC versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 26.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 21.4%

Share of US states + territories with at least one filed complaint against this collector.

How does DRS Financial LLC compare to its peers?

How does DRS Financial LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
DRS Financial LLC National average
Complaints (last 12 mo)lower is better
0
13
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
26%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 10
Cont'd attempts collect debt not owed - 9
False statements or representation - 8
Communication tactics - 7
Written notification about debt - 6
Disclosure verification of debt - 3
Improper contact or sharing of info - 2
Took or threatened to take negative or legal action - 1

Where do complaints against DRS Financial LLC come from?

DRS Financial LLC's own per-state count, not a national baseline.

Top states by complaints against DRS Financial LLC

Across 12 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if DRS Financial LLC contacts you

A grade of C signals how DRS Financial LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really DRS Financial LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how DRS Financial LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against DRS Financial LLC? ▼

The most common issue consumers report about DRS Financial LLC is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 46 complaints filed with the CFPB.

Are complaints against DRS Financial LLC increasing or decreasing? ▼

Complaints against DRS Financial LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is DRS Financial LLC's reputation grade? ▼

DRS Financial LLC has a reputation grade of C (score: 62.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does DRS Financial LLC respond to consumer complaints? ▼

DRS Financial LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does DRS Financial LLC operate? ▼

DRS Financial LLC has received CFPB complaints from consumers in 12 states, with the most complaints from New Jersey (17 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.