This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 37 complaints

Driveway Finance Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 13 states, reputation grade D.

Complaints by issue type

What consumers report about Driveway Finance Corporation

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Driveway Finance Corporation ranks ahead of 36% of the 5,283 collectors PlainCollector grades - 64% keep a cleaner CFPB record, on 37 all-time complaints and a 100% timely-response rate.

36th pct
reputation rank of 5,283 graded collectors
37
CFPB complaints, all-time
100%
answered inside the CFPB window
19
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Driveway Finance Corporation?

Driveway Finance Corporation has accumulated 37 total CFPB complaints across 13 states, with 19 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 51.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Threatened or suggested your credit would be damaged". The company posts a 100% timely-response rate.

Complaints have been recorded across 13 states, led by California with 11 and Texas with 5. Normalized against the full CFPB collector database, the reputation score of 58.4/100 places Driveway Finance Corporation in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

37

low-volume (CCDB)

Last 12 months

19

51.4% of all-time complaints

Rising ↑

States active

13

regional footprint

Timely response rate

100%

excellent band

Reputation grade

D

58.4/100 composite

How does Driveway Finance Corporation's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 36th percentile higher than 36% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Driveway Finance Corporation versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does Driveway Finance Corporation compare to its peers?

How does Driveway Finance Corporation compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Driveway Finance Corpo… National average
Complaints (last 12 mo)lower is better
19
1
268
Timely-response ratehigher is better
100%
84%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-02 2019-06

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 13
Took or threatened to take negative or legal action - 11
Written notification about debt - 7
False statements or representation - 6

Where do complaints against Driveway Finance Corporation come from?

Driveway Finance Corporation's own per-state count, not a national baseline.

Top states by complaints against Driveway Finance Corporation

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Driveway Finance Corporation contacts you

A grade of D signals how Driveway Finance Corporation's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Driveway Finance Corporation and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Driveway Finance Corporation ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Driveway Finance Corporation? ▼

The most common issue consumers report about Driveway Finance Corporation is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 37 complaints filed with the CFPB.

Are complaints against Driveway Finance Corporation increasing or decreasing? ▼

Complaints against Driveway Finance Corporation are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Driveway Finance Corporation's reputation grade? ▼

Driveway Finance Corporation has a reputation grade of D (score: 58.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Driveway Finance Corporation respond to consumer complaints? ▼

Driveway Finance Corporation has a 100% timely response rate to CFPB complaints.

In how many states does Driveway Finance Corporation operate? ▼

Driveway Finance Corporation has received CFPB complaints from consumers in 13 states, with the most complaints from California (11 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.