This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 157 complaints

DRB-40, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade C.

Complaints by issue type

What consumers report about DRB-40, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: DRB-40, LLC ranks ahead of 46% of the 5,283 collectors PlainCollector grades - 54% keep a cleaner CFPB record, on 157 all-time complaints and a 99% timely-response rate.

46th pct
reputation rank of 5,283 graded collectors
157
CFPB complaints, all-time
99%
answered inside the CFPB window
55
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about DRB-40, LLC?

DRB-40, LLC has accumulated 157 total CFPB complaints across 33 states, with 55 filed in the most recent 12 months against 102 historical complaints before that window. The trailing-12-month volume represents 35.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate.

Complaints have been recorded across 33 states, led by Texas with 21 and California with 16. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places DRB-40, LLC in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

157

mid-volume (CCDB)

Last 12 months

55

35.0% of all-time complaints

Rising ↑

States active

33

multi-region footprint

Timely response rate

99%

excellent band

Consumer disputes

14%

average (vertical avg ~19%)

Reputation grade

C

61.0/100 composite

How does DRB-40, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 46th percentile higher than 46% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

DRB-40, LLC versus the debt-collection vertical average.

Timely response within SLA 99.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 14.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 58.9%

Share of US states + territories with at least one filed complaint against this collector.

How does DRB-40, LLC compare to its peers?

How does DRB-40, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
DRB-40, LLC National average
Complaints (last 12 mo)lower is better
55
44
268
Timely-response ratehigher is better
99%
99%
91%
Consumer-dispute ratelower is better
14%
26%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 48
Attempts to collect debt not owed - 34
Threatened to contact someone or share information improperly - 19
Took or threatened to take negative or legal action - 18
False statements or representation - 15
Electronic communications - 11
Written notification about debt - 10
Disclosure verification of debt - 1
Improper contact or sharing of info - 1

Where do complaints against DRB-40, LLC come from?

DRB-40, LLC's own per-state count, not a national baseline.

Top states by complaints against DRB-40, LLC

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if DRB-40, LLC contacts you

A grade of C signals how DRB-40, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really DRB-40, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how DRB-40, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against DRB-40, LLC? ▼

The most common issue consumers report about DRB-40, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 157 complaints filed with the CFPB.

Are complaints against DRB-40, LLC increasing or decreasing? ▼

Complaints against DRB-40, LLC are rising. The company received 55 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is DRB-40, LLC's reputation grade? ▼

DRB-40, LLC has a reputation grade of C (score: 61.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does DRB-40, LLC respond to consumer complaints? ▼

DRB-40, LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does DRB-40, LLC operate? ▼

DRB-40, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from Texas (21 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.