Total CFPB complaints
22
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 22 complaints
DOUGLAS, KNIGHT & ASSOCIATES, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about DOUGLAS, KNIGHT & ASSOCIATES, INC.
- Communication tactics
Communication tactics
7 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Taking/threatening an illegal action 2
Taking/threatening an illegal action
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Electronic communications 1
Electronic communications
1 complaints
B
Grade B · 66.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about DOUGLAS, KNIGHT & ASSOCIATES, INC.?
DOUGLAS, KNIGHT & ASSOCIATES, INC. has accumulated 22 total CFPB complaints across 14 states, with 3 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 13.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 82% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by Washington with 3 and Arkansas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.9/100 places DOUGLAS, KNIGHT & ASSOCIATES, INC. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
13.6% of total history
Rising ↑
States active
14
Distinct state filings
Timely response rate
82%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
66.9/100 composite
Response-quality profile
How DOUGLAS, KNIGHT & ASSOCIATES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 81.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does DOUGLAS, KNIGHT & ASSOCIATES, INC. compare to its peers?
DOUGLAS, KNIGHT & ASSO… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-02 2026-01
Top Consumer Issues
Attempts to collect debt not owed4 (%)
Communication tactics7 (%)
Took or threatened to take negative or legal action1 (%)
Taking/threatening an illegal action2 (%)
Cont'd attempts collect debt not owed1 (%)
Electronic communications1 (%)
False statements or representation1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
| Communication tactics | Frequent or repeated calls | 3 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Communication tactics | Threatened to take legal action | 1 |
Where do complaints against DOUGLAS, KNIGHT & ASSOCIATES, INC. come from?
The states where consumers have filed the most CFPB complaints against DOUGLAS, KNIGHT & ASSOCIATES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against DOUGLAS, KNIGHT & ASSOCIATES, INC.
Across 14 states with at least one filing
- Washington
Washington
3 complaints
- Arkansas
Arkansas
2 complaints
- North Carolina
North Carolina
2 complaints
- Ohio
Ohio
2 complaints
- Colorado
Colorado
2 complaints
- Florida
Florida
2 complaints
- Nevada 1
Nevada
1 complaints
- Arizona 1
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against DOUGLAS, KNIGHT & ASSOCIATES, INC.? ▼
The most common issue consumers report about DOUGLAS, KNIGHT & ASSOCIATES, INC. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 22 complaints filed with the CFPB.
Are complaints against DOUGLAS, KNIGHT & ASSOCIATES, INC. increasing or decreasing? ▼
Complaints against DOUGLAS, KNIGHT & ASSOCIATES, INC. are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is DOUGLAS, KNIGHT & ASSOCIATES, INC.'s reputation grade? ▼
DOUGLAS, KNIGHT & ASSOCIATES, INC. has a reputation grade of B (score: 66.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does DOUGLAS, KNIGHT & ASSOCIATES, INC. respond to consumer complaints? ▼
DOUGLAS, KNIGHT & ASSOCIATES, INC. has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does DOUGLAS, KNIGHT & ASSOCIATES, INC. operate? ▼
DOUGLAS, KNIGHT & ASSOCIATES, INC. has received CFPB complaints from consumers in 14 states, with the most complaints from Washington (3 complaints).
What can I do if DOUGLAS, KNIGHT & ASSOCIATES, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If DOUGLAS, KNIGHT & ASSOCIATES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |