Total CFPB complaints
4,500
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4,500 complaints
Diversified Consultants, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 51 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Diversified Consultants, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
1,446 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
775 complaints
- Written notification about debt
Written notification about debt
652 complaints
- Communication tactics 357
Communication tactics
357 complaints
- False statements or representation 278
False statements or representation
278 complaints
- Disclosure verification of debt 224
Disclosure verification of debt
224 complaints
D
Grade D · 56.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Diversified Consultants, Inc.?
Diversified Consultants, Inc. has accumulated 4,500 total CFPB complaints across 51 states, with 0 filed in the most recent 12 months against 4,500 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 51 states, led by California with 554 and Texas with 500, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.6/100 places Diversified Consultants, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
51
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
56.6/100 composite
Response-quality profile
How Diversified Consultants, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 27.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 91.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Diversified Consultants, Inc. compare to its peers?
Diversified Consultant… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-06 2020-05
Top Consumer Issues
Attempts to collect debt not owed1,446 (%)
Cont'd attempts collect debt not owed775 (%)
Written notification about debt652 (%)
Communication tactics357 (%)
False statements or representation278 (%)
Disclosure verification of debt224 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 803 |
| Cont'd attempts collect debt not owed | Debt is not mine | 520 |
| Written notification about debt | Didn't receive enough information to verify debt | 434 |
| Attempts to collect debt not owed | Debt was paid | 384 |
| Communication tactics | Frequent or repeated calls | 357 |
| False statements or representation | Attempted to collect wrong amount | 278 |
| Attempts to collect debt not owed | Debt was result of identity theft | 259 |
| Cont'd attempts collect debt not owed | Debt was paid | 255 |
| Disclosure verification of debt | Not given enough info to verify debt | 224 |
| Written notification about debt | Didn't receive notice of right to dispute | 218 |
Where do complaints against Diversified Consultants, Inc. come from?
The states where consumers have filed the most CFPB complaints against Diversified Consultants, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Diversified Consultants, Inc.
Across 51 states with at least one filing
- California
California
554 complaints
- Texas
Texas
500 complaints
- Florida
Florida
479 complaints
- Georgia
Georgia
337 complaints
- New York
New York
226 complaints
- Illinois 188
Illinois
188 complaints
- North Carolina 141
North Carolina
141 complaints
- Ohio 139
Ohio
139 complaints
Frequently Asked Questions
What is the most common complaint against Diversified Consultants, Inc.? ▼
The most common issue consumers report about Diversified Consultants, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4,500 complaints filed with the CFPB.
Are complaints against Diversified Consultants, Inc. increasing or decreasing? ▼
Complaints against Diversified Consultants, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Diversified Consultants, Inc.'s reputation grade? ▼
Diversified Consultants, Inc. has a reputation grade of D (score: 56.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Diversified Consultants, Inc. respond to consumer complaints? ▼
Diversified Consultants, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Diversified Consultants, Inc. operate? ▼
Diversified Consultants, Inc. has received CFPB complaints from consumers in 51 states, with the most complaints from California (554 complaints).
What can I do if Diversified Consultants, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Diversified Consultants, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |