Total CFPB complaints
909
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 909 complaints
Ditech Financial LLC — Debt Collector Complaint Profile
CFPB complaint profile across 49 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Ditech Financial LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
227 complaints
- Communication tactics
Communication tactics
142 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
113 complaints
- Disclosure verification of debt 89
Disclosure verification of debt
89 complaints
- False statements or representation 61
False statements or representation
61 complaints
- Improper contact or sharing of info 35
Improper contact or sharing of info
35 complaints
D
Grade D · 55.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Ditech Financial LLC?
Ditech Financial LLC has accumulated 909 total CFPB complaints across 49 states, with 0 filed in the most recent 12 months against 909 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 49 states, led by California with 104 and Florida with 96, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.7/100 places Ditech Financial LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
49
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
D
55.7/100 composite
Response-quality profile
How Ditech Financial LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 43.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 87.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Ditech Financial LLC compare to its peers?
Ditech Financial LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-07 2020-09
Top Consumer Issues
Communication tactics142 (%)
Cont'd attempts collect debt not owed227 (%)
Disclosure verification of debt89 (%)
False statements or representation61 (%)
Attempts to collect debt not owed113 (%)
Improper contact or sharing of info35 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 142 |
| Cont'd attempts collect debt not owed | Debt is not mine | 100 |
| Disclosure verification of debt | Not given enough info to verify debt | 89 |
| Cont'd attempts collect debt not owed | Debt was paid | 68 |
| False statements or representation | Attempted to collect wrong amount | 61 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 59 |
| Attempts to collect debt not owed | Debt is not yours | 45 |
| Attempts to collect debt not owed | Debt was paid | 37 |
| Improper contact or sharing of info | Talked to a third party about my debt | 35 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 31 |
Where do complaints against Ditech Financial LLC come from?
The states where consumers have filed the most CFPB complaints against Ditech Financial LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Ditech Financial LLC
Across 49 states with at least one filing
- California
California
104 complaints
- Florida
Florida
96 complaints
- Texas
Texas
47 complaints
- Georgia
Georgia
44 complaints
- North Carolina 41
North Carolina
41 complaints
- Michigan 38
Michigan
38 complaints
- Illinois 38
Illinois
38 complaints
- New York 33
New York
33 complaints
Frequently Asked Questions
What is the most common complaint against Ditech Financial LLC? ▼
The most common issue consumers report about Ditech Financial LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 909 complaints filed with the CFPB.
Are complaints against Ditech Financial LLC increasing or decreasing? ▼
Complaints against Ditech Financial LLC have been stable. The company received 0 complaints in the last 12 months.
What is Ditech Financial LLC's reputation grade? ▼
Ditech Financial LLC has a reputation grade of D (score: 55.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Ditech Financial LLC respond to consumer complaints? ▼
Ditech Financial LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does Ditech Financial LLC operate? ▼
Ditech Financial LLC has received CFPB complaints from consumers in 49 states, with the most complaints from California (104 complaints).
What can I do if Ditech Financial LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Ditech Financial LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |