This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 909 complaints

Ditech Financial LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Complaints by issue type

What consumers report about Ditech Financial LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 55.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Ditech Financial LLC ranks ahead of 27% of the 5,283 collectors PlainCollector grades - 73% keep a cleaner CFPB record, on 909 all-time complaints and a 100% timely-response rate.

27th pct
reputation rank of 5,283 graded collectors
909
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Ditech Financial LLC?

Ditech Financial LLC has accumulated 909 total CFPB complaints across 49 states, with 0 filed in the most recent 12 months against 909 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Frequent or repeated calls". The company posts a 100% timely-response rate against a 22% consumer-dispute-after-response rate.

Complaints have been recorded across 49 states, led by California with 104 and Florida with 96. Normalized against the full CFPB collector database, the reputation score of 55.7/100 places Ditech Financial LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

909

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

49

multi-region footprint

Timely response rate

100%

excellent band

Consumer disputes

22%

elevated (vertical avg ~19%)

Reputation grade

D

55.7/100 composite

How does Ditech Financial LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

56 27th percentile higher than 27% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Ditech Financial LLC versus the debt-collection vertical average.

Timely response within SLA 99.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 21.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 87.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Ditech Financial LLC compare to its peers?

How does Ditech Financial LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Ditech Financial LLC National average
Complaints (last 12 mo)lower is better
0
634
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
22%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-11 2018-08

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 230
Communication tactics - 217
Attempts to collect debt not owed - 124
Disclosure verification of debt - 101
False statements or representation - 74
Improper contact or sharing of info - 64
Taking/threatening an illegal action - 43
Written notification about debt - 33
Took or threatened to take negative or legal action - 21
Threatened to contact someone or share information improperly - 2

Where do complaints against Ditech Financial LLC come from?

Ditech Financial LLC's own per-state count, not a national baseline.

Top states by complaints against Ditech Financial LLC

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Ditech Financial LLC contacts you

A grade of D signals how Ditech Financial LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Ditech Financial LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Ditech Financial LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Ditech Financial LLC? ▼

The most common issue consumers report about Ditech Financial LLC is "Cont'd attempts collect debt not owed", specifically "Frequent or repeated calls". This is based on 909 complaints filed with the CFPB.

Are complaints against Ditech Financial LLC increasing or decreasing? ▼

Complaints against Ditech Financial LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Ditech Financial LLC's reputation grade? ▼

Ditech Financial LLC has a reputation grade of D (score: 55.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ditech Financial LLC respond to consumer complaints? ▼

Ditech Financial LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does Ditech Financial LLC operate? ▼

Ditech Financial LLC has received CFPB complaints from consumers in 49 states, with the most complaints from California (104 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.