What is the most common complaint against DFC Global Corp.?

The most common issue consumers report about DFC Global Corp. is "Attempts to collect debt not owed", specifically "Frequent or repeated calls". This is based on 94 complaints filed with the CFPB.

Are complaints against DFC Global Corp. increasing or decreasing?

Complaints against DFC Global Corp. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is DFC Global Corp.'s reputation grade?

DFC Global Corp. has a reputation grade of D (score: 54.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does DFC Global Corp. respond to consumer complaints?

DFC Global Corp. has a 85% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does DFC Global Corp. operate?

DFC Global Corp. has received CFPB complaints from consumers in 24 states, with the most complaints from California (28 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

DFC Global Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

32
Communication tactics

25
Cont'd attempts collect debt not owed

9
Written notification about debt

6
Took or threatened to take negative or legal action

6
False statements or representation

5

Data updated September 2026

CFPB complaint disposition

CCDB record dfc-global-corp DFC Global Corp.

Grade D · 94 CFPB filings · 85% timely · lead issue: Attempts to collect debt not owed · vol #842 · compose #3353

VOL 94
GRADE D
12MO 1
STATES 24
TIMELY 85%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #842
COMPOSE #3,353

Volume peers

Nearest volume peer: Consolidated Recovery Group, LLC (94 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

DFC Global Corp.'s 94 CFPB complaints sit next to Consolidated Recovery Group, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for DFC Global Corp. (29.8%)

The 2023-10 spike coincides with a 2,511-place gap between volume rank #842 and composite #3,353. Corpus placement method.

Plurality state: California 29.8%; Mid-band (15–30%) · 24 states with ≥1 filing
Spike month: 2023-10 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #842 volume; #3,353 composite; Cleanest-composite ladder is 2,511 places worse than volume

How does DFC Global Corp. compare to its peers?

How does DFC Global Corp. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

DFC Global Corp. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

85%

98%

91%

Consumer-dispute ratelower is better

10%

43%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2025-09

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	32
Communication tactics	25
Cont'd attempts collect debt not owed	9
Written notification about debt	6
Took or threatened to take negative or legal action	6
False statements or representation	5
Taking/threatening an illegal action	5
Improper contact or sharing of info	3
Disclosure verification of debt	2
Threatened to contact someone or share information improperly	1

Where do complaints against DFC Global Corp. come from?

DFC Global Corp.'s own per-state count, not a national baseline.

California

28
Florida

18
Illinois

5
Texas

5
Arizona

4
Louisiana

4
Ohio

4
Oklahoma

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for DFC Global Corp.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 94.

4 peers

Know your rights before responding to DFC Global Corp.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.