This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 94 complaints

DFC Global Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade D.

Complaints by issue type

What consumers report about DFC Global Corp.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record dfc-global-corp DFC Global Corp.

Grade D · 94 CFPB filings · 85% timely · lead issue: Attempts to collect debt not owed

  • VOL 94
  • GRADE D
  • 12MO 1
  • STATES 24
  • TIMELY 85%
  • DISPUTE 10%
  • ISSUE Attempts to collect debt n…
  • RANK #842
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Consolidated Recovery Group, LLC (94 complaints)

Consolidated Recovery Group, LLCConsolidated Recovery Group,…94JP Recovery Services, Inc.JP Recovery Services, Inc.94ROC Asset Solutions, LLCROC Asset Solutions, LLC94Southern Oregon Credit Service, Inc.Southern Oregon Credit Servi…94DFC Global Corp. (this)DFC Global Corp. (this)94
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

DFC Global Corp.'s 94 CFPB complaints sit next to Consolidated Recovery Group, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 94 complaints break down

Every complaint issue type on record for DFC Global Corp., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.9/100
DFC Global Corp.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
94
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
85%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

California is the plurality state for DFC Global Corp. (29.8%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
California 29.8%
Mid-band (15–30%) · 24 states with ≥1 filing
Spike month
2023-10 50.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#842 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does DFC Global Corp. compare to its peers?

How does DFC Global Corp. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
DFC Global Corp. National average
Complaints (last 12 mo)lower is better
1
9
268
Timely-response ratehigher is better
85%
98%
91%
Consumer-dispute ratelower is better
10%
43%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy DFC Global Corp. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) DFC Global Corp. vs. 10 similar-volume peers, by response speed and dispute rate DFC Global Corp.Consolidated Recovery Group, LLCJP RECOVERY SERVICES, INC.ROC Asset Solutions, LLCSouthern Oregon Credit Service, Inc.Trojan Professional Services, Inc.Scheer, Green & Burke L.P.A.Malen & Associates, p.c.CORELOGIC INCEZCORP, INC.Collection Management Company
Source: CFPB Consumer Complaint Database

DFC Global Corp.'s complaint volume in context

DFC Global Corp. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

94 Top 16% higher than 84% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). This entry sits in this band. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. DFC Global Corp. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-10 2025-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
32
Communication tactics
25
Cont'd attempts collect debt not owed
9
Written notification about debt
6
Took or threatened to take negative or legal action
6
False statements or representation
5
Taking/threatening an illegal action
5
Improper contact or sharing of info
3
Disclosure verification of debt
2
Threatened to contact someone or share information improperly
1

Where do complaints against DFC Global Corp. come from?

DFC Global Corp.'s own per-state count, not a national baseline.

Top states by complaints against DFC Global Corp.

Across 24 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for DFC Global Corp.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 94.

4 peers

Know your rights before responding to DFC Global Corp.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.