This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 185 complaints

Delta Management Associates, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Delta Management Associates, Inc.

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 58.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Delta Management Associates, Inc.?

Delta Management Associates, Inc. has accumulated 185 total CFPB complaints across 37 states, with 8 filed in the most recent 12 months against 177 historical complaints before that window. The trailing-12-month volume represents 4.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 37 states, led by Florida with 21 and California with 20, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Delta Management Associates, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

185

All-time across CCDB intake

Last 12 months

8

4.3% of total history

Rising ↑

States active

37

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

20%

After company response

Reputation grade

D

58.7/100 composite

Response-quality profile

How Delta Management Associates, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 98.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 40.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 66.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Delta Management Associates, Inc. compare to its peers?

How does Delta Management Associates, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Delta Management Assoc… National average
Complaints (last 12 mo)lower is better
8
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
20%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2019-10 2026-02

Top Consumer Issues

Communication tactics25 (%)
Written notification about debt19 (%)
Cont'd attempts collect debt not owed19 (%)
Attempts to collect debt not owed23 (%)
Disclosure verification of debt10 (%)
Threatened to contact someone or share information improperly10 (%)
False statements or representation10 (%)
Improper contact or sharing of info14 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 25
Written notification about debt Didn't receive enough information to verify debt 19
Cont'd attempts collect debt not owed Debt is not mine 19
Attempts to collect debt not owed Debt is not yours 16
Disclosure verification of debt Not given enough info to verify debt 10
Threatened to contact someone or share information improperly Contacted your employer 10
False statements or representation Attempted to collect wrong amount 10
Improper contact or sharing of info Talked to a third party about my debt 8
Attempts to collect debt not owed Debt was result of identity theft 7
Improper contact or sharing of info Contacted employer after asked not to 6

Where do complaints against Delta Management Associates, Inc. come from?

The states where consumers have filed the most CFPB complaints against Delta Management Associates, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Delta Management Associates, Inc.

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Delta Management Associates, Inc.?

The most common issue consumers report about Delta Management Associates, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 185 complaints filed with the CFPB.

Are complaints against Delta Management Associates, Inc. increasing or decreasing?

Complaints against Delta Management Associates, Inc. are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Delta Management Associates, Inc.'s reputation grade?

Delta Management Associates, Inc. has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Delta Management Associates, Inc. respond to consumer complaints?

Delta Management Associates, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Delta Management Associates, Inc. operate?

Delta Management Associates, Inc. has received CFPB complaints from consumers in 37 states, with the most complaints from Florida (21 complaints).

What can I do if Delta Management Associates, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Delta Management Associates, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial