Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
Delmarva Collections, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Delmarva Collections, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
7 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
7 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
C
Grade C · 61.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Delmarva Collections, Inc.?
Delmarva Collections, Inc. has accumulated 23 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 74% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Maryland with 17 and Delaware with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.7/100 places Delmarva Collections, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
74%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
C
61.7/100 composite
Response-quality profile
How Delmarva Collections, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 73.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 16.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Delmarva Collections, Inc. compare to its peers?
Delmarva Collections, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-04 2020-05
Top Consumer Issues
Cont'd attempts collect debt not owed7 (%)
Attempts to collect debt not owed7 (%)
Disclosure verification of debt3 (%)
Communication tactics2 (%)
Written notification about debt2 (%)
False statements or representation1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against Delmarva Collections, Inc. come from?
The states where consumers have filed the most CFPB complaints against Delmarva Collections, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Delmarva Collections, Inc.
Across 6 states with at least one filing
- Maryland
Maryland
17 complaints
- Delaware 2
Delaware
2 complaints
- Arizona 1
Arizona
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Delmarva Collections, Inc.? ▼
The most common issue consumers report about Delmarva Collections, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 23 complaints filed with the CFPB.
Are complaints against Delmarva Collections, Inc. increasing or decreasing? ▼
Complaints against Delmarva Collections, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Delmarva Collections, Inc.'s reputation grade? ▼
Delmarva Collections, Inc. has a reputation grade of C (score: 61.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Delmarva Collections, Inc. respond to consumer complaints? ▼
Delmarva Collections, Inc. has a 74% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does Delmarva Collections, Inc. operate? ▼
Delmarva Collections, Inc. has received CFPB complaints from consumers in 6 states, with the most complaints from Maryland (17 complaints).
What can I do if Delmarva Collections, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Delmarva Collections, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |