Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Debt Restoration Services — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Debt Restoration Services
- Communication tactics
Communication tactics
2 complaints
- False statements or representation
False statements or representation
1 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
1 complaints
C
Grade C · 60.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Debt Restoration Services?
Debt Restoration Services has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by California with 1 and Georgia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.0/100 places Debt Restoration Services in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
60.0/100 composite
Response-quality profile
How Debt Restoration Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Debt Restoration Services compare to its peers?
Debt Restoration Servi… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2022-01
Top Consumer Issues
Communication tactics2 (%)
False statements or representation1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
Where do complaints against Debt Restoration Services come from?
The states where consumers have filed the most CFPB complaints against Debt Restoration Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Debt Restoration Services
Across 4 states with at least one filing
- California
California
1 complaints
- Georgia
Georgia
1 complaints
- New Jersey
New Jersey
1 complaints
- Maryland
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Debt Restoration Services? ▼
The most common issue consumers report about Debt Restoration Services is "Communication tactics", specifically "Threatened to take legal action". This is based on 4 complaints filed with the CFPB.
Are complaints against Debt Restoration Services increasing or decreasing? ▼
Complaints against Debt Restoration Services have been stable. The company received 0 complaints in the last 12 months.
What is Debt Restoration Services's reputation grade? ▼
Debt Restoration Services has a reputation grade of C (score: 60.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Debt Restoration Services respond to consumer complaints? ▼
Debt Restoration Services has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Debt Restoration Services operate? ▼
Debt Restoration Services has received CFPB complaints from consumers in 4 states, with the most complaints from California (1 complaints).
What can I do if Debt Restoration Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Debt Restoration Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |