This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 15 complaints

Debt Relief Center — Debt Collector Complaint Profile

CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Debt Relief Center

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 60.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Debt Relief Center?

Debt Relief Center has accumulated 15 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 10 states, led by New Jersey with 3 and New York with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.8/100 places Debt Relief Center in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

15

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

10

Distinct state filings

Timely response rate

93%

Within CFPB SLA window

Reputation grade

C

60.8/100 composite

Response-quality profile

How Debt Relief Center performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 93.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Debt Relief Center compare to its peers?

How does Debt Relief Center compare? Versus a peer and the national average across 60+ high-volume collectors
Debt Relief Center National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
93%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2018-07 2022-04

Top Consumer Issues

Written notification about debt7 (%)
Attempts to collect debt not owed4 (%)
False statements or representation4 (%)

Most common issue: Written notification about debt — Didn't receive enough information to verify debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Written notification about debt Didn't receive enough information to verify debt 7
Attempts to collect debt not owed Debt is not yours 4
False statements or representation Impersonated attorney, law enforcement, or government official 2
False statements or representation Indicated you were committing crime by not paying debt 1
False statements or representation Attempted to collect wrong amount 1

Where do complaints against Debt Relief Center come from?

The states where consumers have filed the most CFPB complaints against Debt Relief Center. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Debt Relief Center

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Debt Relief Center?

The most common issue consumers report about Debt Relief Center is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 15 complaints filed with the CFPB.

Are complaints against Debt Relief Center increasing or decreasing?

Complaints against Debt Relief Center have been stable. The company received 0 complaints in the last 12 months.

What is Debt Relief Center's reputation grade?

Debt Relief Center has a reputation grade of C (score: 60.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Debt Relief Center respond to consumer complaints?

Debt Relief Center has a 93% timely response rate to CFPB complaints.

In how many states does Debt Relief Center operate?

Debt Relief Center has received CFPB complaints from consumers in 10 states, with the most complaints from New Jersey (3 complaints).

What can I do if Debt Relief Center is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Debt Relief Center violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial