Total CFPB complaints
2,500
high-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 50 states, reputation grade D.
What consumers report about Debt Recovery Solutions, LLC
Attempts to collect debt not owed
1,060 complaints
Written notification about debt
557 complaints
Cont'd attempts collect debt not owed
245 complaints
False statements or representation
236 complaints
Took or threatened to take negative or legal action
212 complaints
Disclosure verification of debt
102 complaints
Data updated July 2026
Grade D · 58.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of D: Debt Recovery Solutions, LLC ranks ahead of 36% of the 5,283 collectors PlainCollector grades - 64% keep a cleaner CFPB record, on 2,500 all-time complaints and a 100% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Debt Recovery Solutions, LLC has accumulated 2,500 total CFPB complaints across 50 states, with 487 filed in the most recent 12 months against 2,013 historical complaints before that window. The trailing-12-month volume represents 19.5% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 9% consumer-dispute-after-response rate.
Complaints have been recorded across 50 states, led by Texas with 544 and Florida with 314. Normalized against the full CFPB collector database, the reputation score of 58.3/100 places Debt Recovery Solutions, LLC in grade band D.
Total CFPB complaints
2,500
high-volume (CCDB)
Last 12 months
487
19.5% of all-time complaints
Stable →
States active
50
nationwide footprint
Timely response rate
100%
excellent band
Consumer disputes
9%
low (vertical avg ~19%)
Reputation grade
D
58.3/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
58 36th percentile higher than 36% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Debt Recovery Solutions, LLC versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | - | 1,060 |
| Written notification about debt | - | 557 |
| Cont'd attempts collect debt not owed | - | 245 |
| False statements or representation | - | 236 |
| Took or threatened to take negative or legal action | - | 212 |
| Disclosure verification of debt | - | 102 |
| Communication tactics | - | 51 |
| Threatened to contact someone or share information improperly | - | 13 |
| Improper contact or sharing of info | - | 10 |
| Electronic communications | - | 8 |
Debt Recovery Solutions, LLC's own per-state count, not a national baseline.
Across 50 states with at least one filing
Texas
544 complaints
Florida
314 complaints
California
176 complaints
Georgia
130 complaints
New York
109 complaints
Ohio
96 complaints
Virginia
86 complaints
Louisiana
81 complaints
What to do if Debt Recovery Solutions, LLC contacts you
A grade of D signals how Debt Recovery Solutions, LLC's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Debt Recovery Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,500 complaints filed with the CFPB.
Complaints against Debt Recovery Solutions, LLC have been stable. The company received 487 complaints in the last 12 months.
Debt Recovery Solutions, LLC has a reputation grade of D (score: 58.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Debt Recovery Solutions, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
Debt Recovery Solutions, LLC has received CFPB complaints from consumers in 50 states, with the most complaints from Texas (544 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |