This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 74 complaints

Debt Collectors International, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade F.

Complaints by issue type

What consumers report about Debt Collectors International, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 52.3/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Debt Collectors International, Inc. ranks ahead of 19% of the 5,283 collectors PlainCollector grades - 81% keep a cleaner CFPB record, on 74 all-time complaints and a 93% timely-response rate.

19th pct
reputation rank of 5,283 graded collectors
74
CFPB complaints, all-time
93%
answered inside the CFPB window
28
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Debt Collectors International, Inc.?

Debt Collectors International, Inc. has accumulated 74 total CFPB complaints across 21 states, with 28 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 37.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Debt is not yours". The company posts a 93% timely-response rate.

Complaints have been recorded across 21 states, led by Texas with 10 and Florida with 9. Normalized against the full CFPB collector database, the reputation score of 52.3/100 places Debt Collectors International, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

74

low-volume (CCDB)

Last 12 months

28

37.8% of all-time complaints

Rising ↑

States active

21

multi-region footprint

Timely response rate

93%

good band

Reputation grade

F

52.3/100 composite

How does Debt Collectors International, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 19% higher than 19% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Debt Collectors International, Inc. versus the debt-collection vertical average.

Timely response within SLA 92.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 37.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Debt Collectors International, Inc. compare to its peers?

How does Debt Collectors International, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Debt Collectors Intern… National average
Complaints (last 12 mo)lower is better
28
5
268
Timely-response ratehigher is better
93%
71%
91%
Consumer-dispute ratelower is better
0%
15%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-05 2022-06

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 19
Attempts to collect debt not owed - 18
Communication tactics - 12
Threatened to contact someone or share information improperly - 11
False statements or representation - 9
Written notification about debt - 5

Where do complaints against Debt Collectors International, Inc. come from?

Debt Collectors International, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Debt Collectors International, Inc.

Across 21 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Debt Collectors International, Inc. contacts you

A grade of F signals how Debt Collectors International, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Debt Collectors International, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Debt Collectors International, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Debt Collectors International, Inc.? ▼

The most common issue consumers report about Debt Collectors International, Inc. is "Took or threatened to take negative or legal action", specifically "Debt is not yours". This is based on 74 complaints filed with the CFPB.

Are complaints against Debt Collectors International, Inc. increasing or decreasing? ▼

Complaints against Debt Collectors International, Inc. are rising. The company received 28 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Debt Collectors International, Inc.'s reputation grade? ▼

Debt Collectors International, Inc. has a reputation grade of F (score: 52.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Debt Collectors International, Inc. respond to consumer complaints? ▼

Debt Collectors International, Inc. has a 93% timely response rate to CFPB complaints.

In how many states does Debt Collectors International, Inc. operate? ▼

Debt Collectors International, Inc. has received CFPB complaints from consumers in 21 states, with the most complaints from Texas (10 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.