Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Deatrick & Spies PSC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Deatrick & Spies PSC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
5 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
B
Grade B · 76.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Deatrick & Spies PSC?
Deatrick & Spies PSC has accumulated 14 total CFPB complaints across 4 states, with 2 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 14.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Kentucky with 8 and Ohio with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 76.2/100 places Deatrick & Spies PSC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
14.3% of total history
Falling ↓
States active
4
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
76.2/100 composite
Response-quality profile
How Deatrick & Spies PSC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Deatrick & Spies PSC compare to its peers?
Deatrick & Spies PSC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-07 2026-01
Top Consumer Issues
Took or threatened to take negative or legal action5 (%)
Taking/threatening an illegal action2 (%)
False statements or representation1 (%)
Attempts to collect debt not owed3 (%)
Communication tactics1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Took or threatened to take negative or legal action | Threatened to turn you in to immigration or deport you | 1 |
| Communication tactics | Called outside of 8am-9pm | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
Where do complaints against Deatrick & Spies PSC come from?
The states where consumers have filed the most CFPB complaints against Deatrick & Spies PSC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Deatrick & Spies PSC
Across 4 states with at least one filing
- Kentucky
Kentucky
8 complaints
- Ohio 3
Ohio
3 complaints
- Indiana 2
Indiana
2 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Deatrick & Spies PSC? ▼
The most common issue consumers report about Deatrick & Spies PSC is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 14 complaints filed with the CFPB.
Are complaints against Deatrick & Spies PSC increasing or decreasing? ▼
Complaints against Deatrick & Spies PSC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is Deatrick & Spies PSC's reputation grade? ▼
Deatrick & Spies PSC has a reputation grade of B (score: 76.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Deatrick & Spies PSC respond to consumer complaints? ▼
Deatrick & Spies PSC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Deatrick & Spies PSC operate? ▼
Deatrick & Spies PSC has received CFPB complaints from consumers in 4 states, with the most complaints from Kentucky (8 complaints).
What can I do if Deatrick & Spies PSC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Deatrick & Spies PSC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |