Total CFPB complaints
216
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about DataMax Corporation
Attempts to collect debt not owed
44 complaints
Cont'd attempts collect debt not owed
38 complaints
Written notification about debt
36 complaints
Disclosure verification of debt
27 complaints
False statements or representation
22 complaints
Took or threatened to take negative or legal action
12 complaints
Grade F · 48.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
DataMax Corporation has accumulated 216 total CFPB complaints across 23 states, with 4 filed in the most recent 12 months against 212 historical complaints before that window. The trailing-12-month volume represents 1.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 84% timely-response rate against a 39% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by North Carolina with 140 and Florida with 17, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.4/100 places DataMax Corporation in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
216
All-time across CCDB intake
Last 12 months
4
1.9% of total history
Falling ↓
States active
23
Distinct state filings
Timely response rate
84%
Within CFPB SLA window
Consumer disputes
39%
After company response
Reputation grade
F
48.4/100 composite
How DataMax Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 36 |
| Attempts to collect debt not owed | Debt is not yours | 33 |
| False statements or representation | Attempted to collect wrong amount | 22 |
| Disclosure verification of debt | Not given enough info to verify debt | 16 |
| Cont'd attempts collect debt not owed | Debt is not mine | 14 |
| Cont'd attempts collect debt not owed | Debt was paid | 13 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 11 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Disclosure verification of debt | Right to dispute notice not received | 11 |
The states where consumers have filed the most CFPB complaints against DataMax Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Across 23 states with at least one filing
North Carolina
140 complaints
Florida
17 complaints
South Carolina
13 complaints
Georgia
7 complaints
Texas
6 complaints
New York
4 complaints
Virginia
4 complaints
Pennsylvania
3 complaints
The most common issue consumers report about DataMax Corporation is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 216 complaints filed with the CFPB.
Complaints against DataMax Corporation are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.
DataMax Corporation has a reputation grade of F (score: 48.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
DataMax Corporation has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 39% of cases.
DataMax Corporation has received CFPB complaints from consumers in 23 states, with the most complaints from North Carolina (140 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If DataMax Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |