This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 216 complaints

DataMax Corporation — Debt Collector Complaint Profile

CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about DataMax Corporation

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 48.4/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about DataMax Corporation?

DataMax Corporation has accumulated 216 total CFPB complaints across 23 states, with 4 filed in the most recent 12 months against 212 historical complaints before that window. The trailing-12-month volume represents 1.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 84% timely-response rate against a 39% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 23 states, led by North Carolina with 140 and Florida with 17, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.4/100 places DataMax Corporation in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

216

All-time across CCDB intake

Last 12 months

4

1.9% of total history

Falling ↓

States active

23

Distinct state filings

Timely response rate

84%

Within CFPB SLA window

Consumer disputes

39%

After company response

Reputation grade

F

48.4/100 composite

Response-quality profile

How DataMax Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 84.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 77.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 41.1%

Share of US states + territories with at least one filed complaint against this collector.

How does DataMax Corporation compare to its peers?

How does DataMax Corporation compare? Versus a peer and the national average across 60+ high-volume collectors
DataMax Corporation National average
Complaints (last 12 mo)lower is better
4
22,938
250
Timely-response ratehigher is better
84%
100%
91%
Consumer-dispute ratelower is better
39%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-09 2025-05

Top Consumer Issues

Written notification about debt36 (%)
Attempts to collect debt not owed44 (%)
False statements or representation22 (%)
Disclosure verification of debt27 (%)
Cont'd attempts collect debt not owed38 (%)
Took or threatened to take negative or legal action12 (%)

Most common issue: Written notification about debt — Didn't receive enough information to verify debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Written notification about debt Didn't receive enough information to verify debt 36
Attempts to collect debt not owed Debt is not yours 33
False statements or representation Attempted to collect wrong amount 22
Disclosure verification of debt Not given enough info to verify debt 16
Cont'd attempts collect debt not owed Debt is not mine 14
Cont'd attempts collect debt not owed Debt was paid 13
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 12
Cont'd attempts collect debt not owed Debt resulted from identity theft 11
Attempts to collect debt not owed Debt was paid 11
Disclosure verification of debt Right to dispute notice not received 11

Where do complaints against DataMax Corporation come from?

The states where consumers have filed the most CFPB complaints against DataMax Corporation. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against DataMax Corporation

Across 23 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against DataMax Corporation?

The most common issue consumers report about DataMax Corporation is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 216 complaints filed with the CFPB.

Are complaints against DataMax Corporation increasing or decreasing?

Complaints against DataMax Corporation are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.

What is DataMax Corporation's reputation grade?

DataMax Corporation has a reputation grade of F (score: 48.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does DataMax Corporation respond to consumer complaints?

DataMax Corporation has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 39% of cases.

In how many states does DataMax Corporation operate?

DataMax Corporation has received CFPB complaints from consumers in 23 states, with the most complaints from North Carolina (140 complaints).

What can I do if DataMax Corporation is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If DataMax Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial