Total CFPB complaints
188
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 188 complaints
Data and Contact Management Solutions, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Data and Contact Management Solutions, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
101 complaints
- Cont'd attempts collect debt not owed 20
Cont'd attempts collect debt not owed
20 complaints
- Written notification about debt 19
Written notification about debt
19 complaints
- Communication tactics 12
Communication tactics
12 complaints
- False statements or representation 10
False statements or representation
10 complaints
C
Grade C · 60.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Data and Contact Management Solutions, LLC?
Data and Contact Management Solutions, LLC has accumulated 188 total CFPB complaints across 39 states, with 19 filed in the most recent 12 months against 169 historical complaints before that window. The trailing-12-month volume represents 10.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 39 states, led by Florida with 20 and California with 17, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.2/100 places Data and Contact Management Solutions, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
19
10.1% of total history
Falling ↓
States active
39
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
C
60.2/100 composite
Response-quality profile
How Data and Contact Management Solutions, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 31.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 69.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Data and Contact Management Solutions, LLC compare to its peers?
Data and Contact Manag… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-02
Top Consumer Issues
Attempts to collect debt not owed101 (%)
Written notification about debt19 (%)
Cont'd attempts collect debt not owed20 (%)
False statements or representation10 (%)
Communication tactics12 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 87 |
| Written notification about debt | Didn't receive enough information to verify debt | 16 |
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Attempts to collect debt not owed | Debt was paid | 9 |
| Communication tactics | Frequent or repeated calls | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
Where do complaints against Data and Contact Management Solutions, LLC come from?
The states where consumers have filed the most CFPB complaints against Data and Contact Management Solutions, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Data and Contact Management Solutions, LLC
Across 39 states with at least one filing
- Florida
Florida
20 complaints
- California
California
17 complaints
- New York
New York
15 complaints
- Texas
Texas
11 complaints
- North Carolina
North Carolina
11 complaints
- Maryland
Maryland
9 complaints
- Virginia
Virginia
9 complaints
- Ohio 7
Ohio
7 complaints
Frequently Asked Questions
What is the most common complaint against Data and Contact Management Solutions, LLC? ▼
The most common issue consumers report about Data and Contact Management Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 188 complaints filed with the CFPB.
Are complaints against Data and Contact Management Solutions, LLC increasing or decreasing? ▼
Complaints against Data and Contact Management Solutions, LLC are falling. The company received 19 complaints in the last 12 months, showing improvement over prior periods.
What is Data and Contact Management Solutions, LLC's reputation grade? ▼
Data and Contact Management Solutions, LLC has a reputation grade of C (score: 60.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Data and Contact Management Solutions, LLC respond to consumer complaints? ▼
Data and Contact Management Solutions, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does Data and Contact Management Solutions, LLC operate? ▼
Data and Contact Management Solutions, LLC has received CFPB complaints from consumers in 39 states, with the most complaints from Florida (20 complaints).
What can I do if Data and Contact Management Solutions, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Data and Contact Management Solutions, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |