This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 581 complaints

Crown Asset Management, LLC, Duluth, GA Branch - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Complaints by issue type

What consumers report about Crown Asset Management, LLC, Duluth, GA Branch

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 54.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Crown Asset Management, LLC, Duluth, GA Branch ranks ahead of 23% of the 5,283 collectors PlainCollector grades - 77% keep a cleaner CFPB record, on 581 all-time complaints and a 99% timely-response rate.

23rd pct
reputation rank of 5,283 graded collectors
581
CFPB complaints, all-time
99%
answered inside the CFPB window
152
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Crown Asset Management, LLC, Duluth, GA Branch?

Crown Asset Management, LLC, Duluth, GA Branch has accumulated 581 total CFPB complaints across 45 states, with 152 filed in the most recent 12 months against 429 historical complaints before that window. The trailing-12-month volume represents 26.2% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit". The company posts a 99% timely-response rate against a 28% consumer-dispute-after-response rate.

Complaints have been recorded across 45 states, led by Florida with 70 and Texas with 58. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Crown Asset Management, LLC, Duluth, GA Branch in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

581

mid-volume (CCDB)

Last 12 months

152

26.2% of all-time complaints

Stable →

States active

45

multi-region footprint

Timely response rate

99%

excellent band

Consumer disputes

28%

elevated (vertical avg ~19%)

Reputation grade

D

54.4/100 composite

How does Crown Asset Management, LLC, Duluth, GA Branch's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

54 Bottom 23% higher than 23% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Crown Asset Management, LLC, Duluth, GA Branch versus the debt-collection vertical average.

Timely response within SLA 98.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 27.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 80.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Crown Asset Management, LLC, Duluth, GA Branch compare to its peers?

How does Crown Asset Management, LLC, Duluth, GA Branch compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Crown Asset Management… National average
Complaints (last 12 mo)lower is better
152
0
268
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
28%
29%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-03 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 166
Attempts to collect debt not owed - 159
Written notification about debt - 115
False statements or representation - 64
Communication tactics - 29
Disclosure verification of debt - 13
Threatened to contact someone or share information improperly - 13
Cont'd attempts collect debt not owed - 9
Electronic communications - 7
Improper contact or sharing of info - 3

Where do complaints against Crown Asset Management, LLC, Duluth, GA Branch come from?

Crown Asset Management, LLC, Duluth, GA Branch's own per-state count, not a national baseline.

Top states by complaints against Crown Asset Management, LLC, Duluth, GA Branch

Across 45 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Crown Asset Management, LLC, Duluth, GA Branch contacts you

A grade of D signals how Crown Asset Management, LLC, Duluth, GA Branch's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Crown Asset Management, LLC, Duluth, GA Branch and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Crown Asset Management, LLC, Duluth, GA Branch ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Crown Asset Management, LLC, Duluth, GA Branch?

The most common issue consumers report about Crown Asset Management, LLC, Duluth, GA Branch is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 581 complaints filed with the CFPB.

Are complaints against Crown Asset Management, LLC, Duluth, GA Branch increasing or decreasing?

Complaints against Crown Asset Management, LLC, Duluth, GA Branch have been stable. The company received 152 complaints in the last 12 months.

What is Crown Asset Management, LLC, Duluth, GA Branch's reputation grade?

Crown Asset Management, LLC, Duluth, GA Branch has a reputation grade of D (score: 54.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Crown Asset Management, LLC, Duluth, GA Branch respond to consumer complaints?

Crown Asset Management, LLC, Duluth, GA Branch has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.

In how many states does Crown Asset Management, LLC, Duluth, GA Branch operate?

Crown Asset Management, LLC, Duluth, GA Branch has received CFPB complaints from consumers in 45 states, with the most complaints from Florida (70 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.