Total CFPB complaints
548
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 548 complaints
Crown Asset Management, LLC, Duluth, GA Branch — Debt Collector Complaint Profile
CFPB complaint profile across 45 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Crown Asset Management, LLC, Duluth, GA Branch
- Attempts to collect debt not owed
Attempts to collect debt not owed
143 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
129 complaints
- Written notification about debt
Written notification about debt
99 complaints
- False statements or representation 55
False statements or representation
55 complaints
D
Grade D · 54.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Crown Asset Management, LLC, Duluth, GA Branch?
Crown Asset Management, LLC, Duluth, GA Branch has accumulated 548 total CFPB complaints across 45 states, with 157 filed in the most recent 12 months against 391 historical complaints before that window. The trailing-12-month volume represents 28.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 45 states, led by Florida with 67 and Texas with 58, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Crown Asset Management, LLC, Duluth, GA Branch in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
157
28.6% of total history
Rising ↑
States active
45
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
28%
After company response
Reputation grade
D
54.4/100 composite
Response-quality profile
How Crown Asset Management, LLC, Duluth, GA Branch performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 55.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 80.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Crown Asset Management, LLC, Duluth, GA Branch compare to its peers?
Crown Asset Management… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action129 (%)
Attempts to collect debt not owed143 (%)
Written notification about debt99 (%)
False statements or representation55 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 83 |
| Attempts to collect debt not owed | Debt is not yours | 75 |
| Written notification about debt | Didn't receive enough information to verify debt | 58 |
| Attempts to collect debt not owed | Debt was result of identity theft | 45 |
| Written notification about debt | Didn't receive notice of right to dispute | 41 |
| False statements or representation | Attempted to collect wrong amount | 41 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 27 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 19 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 14 |
Where do complaints against Crown Asset Management, LLC, Duluth, GA Branch come from?
The states where consumers have filed the most CFPB complaints against Crown Asset Management, LLC, Duluth, GA Branch. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Crown Asset Management, LLC, Duluth, GA Branch
Across 45 states with at least one filing
- Florida
Florida
67 complaints
- Texas
Texas
58 complaints
- California
California
50 complaints
- Georgia
Georgia
44 complaints
- New York
New York
40 complaints
- Illinois 23
Illinois
23 complaints
- Ohio 21
Ohio
21 complaints
- New Jersey 21
New Jersey
21 complaints
Frequently Asked Questions
What is the most common complaint against Crown Asset Management, LLC, Duluth, GA Branch? ▼
The most common issue consumers report about Crown Asset Management, LLC, Duluth, GA Branch is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 548 complaints filed with the CFPB.
Are complaints against Crown Asset Management, LLC, Duluth, GA Branch increasing or decreasing? ▼
Complaints against Crown Asset Management, LLC, Duluth, GA Branch are rising. The company received 157 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Crown Asset Management, LLC, Duluth, GA Branch's reputation grade? ▼
Crown Asset Management, LLC, Duluth, GA Branch has a reputation grade of D (score: 54.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Crown Asset Management, LLC, Duluth, GA Branch respond to consumer complaints? ▼
Crown Asset Management, LLC, Duluth, GA Branch has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.
In how many states does Crown Asset Management, LLC, Duluth, GA Branch operate? ▼
Crown Asset Management, LLC, Duluth, GA Branch has received CFPB complaints from consumers in 45 states, with the most complaints from Florida (67 complaints).
What can I do if Crown Asset Management, LLC, Duluth, GA Branch is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Crown Asset Management, LLC, Duluth, GA Branch violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |