Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Crosstown Law, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Crosstown Law, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
10 complaints
- Disclosure verification of debt
Disclosure verification of debt
5 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
C
Grade C · 63.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Crosstown Law, LLC?
Crosstown Law, LLC has accumulated 18 total CFPB complaints across 11 states, with 1 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 5.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 78% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by California with 4 and Texas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.8/100 places Crosstown Law, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
5.6% of total history
Rising ↑
States active
11
Distinct state filings
Timely response rate
78%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
C
63.8/100 composite
Response-quality profile
How Crosstown Law, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 77.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Crosstown Law, LLC compare to its peers?
Crosstown Law, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2025-12
Top Consumer Issues
Cont'd attempts collect debt not owed10 (%)
Disclosure verification of debt5 (%)
Communication tactics1 (%)
Took or threatened to take negative or legal action1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
Where do complaints against Crosstown Law, LLC come from?
The states where consumers have filed the most CFPB complaints against Crosstown Law, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Crosstown Law, LLC
Across 11 states with at least one filing
- California
California
4 complaints
- Texas
Texas
4 complaints
- Florida
Florida
2 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Indiana 1
Indiana
1 complaints
- Tennessee 1
Tennessee
1 complaints
- Louisiana 1
Louisiana
1 complaints
- Utah 1
Utah
1 complaints
Frequently Asked Questions
What is the most common complaint against Crosstown Law, LLC? ▼
The most common issue consumers report about Crosstown Law, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 18 complaints filed with the CFPB.
Are complaints against Crosstown Law, LLC increasing or decreasing? ▼
Complaints against Crosstown Law, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Crosstown Law, LLC's reputation grade? ▼
Crosstown Law, LLC has a reputation grade of C (score: 63.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Crosstown Law, LLC respond to consumer complaints? ▼
Crosstown Law, LLC has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Crosstown Law, LLC operate? ▼
Crosstown Law, LLC has received CFPB complaints from consumers in 11 states, with the most complaints from California (4 complaints).
What can I do if Crosstown Law, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Crosstown Law, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |