Total CFPB complaints
103
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 103 complaints
Critical Resolution Mediation LLC — Debt Collector Complaint Profile
CFPB complaint profile across 32 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Critical Resolution Mediation LLC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
18 complaints
- Communication tactics
Communication tactics
14 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
12 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
F
Grade F · 41.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Critical Resolution Mediation LLC?
Critical Resolution Mediation LLC has accumulated 103 total CFPB complaints across 32 states, with 0 filed in the most recent 12 months against 103 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 39% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 32 states, led by California with 13 and Texas with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 41.9/100 places Critical Resolution Mediation LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
32
Distinct state filings
Timely response rate
39%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
F
41.9/100 composite
Response-quality profile
How Critical Resolution Mediation LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 38.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 20.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 57.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Critical Resolution Mediation LLC compare to its peers?
Critical Resolution Me… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-02 2021-09
Top Consumer Issues
Taking/threatening an illegal action12 (%)
Took or threatened to take negative or legal action18 (%)
Communication tactics14 (%)
Attempts to collect debt not owed8 (%)
False statements or representation4 (%)
Cont'd attempts collect debt not owed4 (%)
Improper contact or sharing of info3 (%)
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 12 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 11 |
| Communication tactics | Threatened to take legal action | 8 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 7 |
| Communication tactics | Frequent or repeated calls | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
Where do complaints against Critical Resolution Mediation LLC come from?
The states where consumers have filed the most CFPB complaints against Critical Resolution Mediation LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Critical Resolution Mediation LLC
Across 32 states with at least one filing
- California
California
13 complaints
- Texas
Texas
11 complaints
- Arizona
Arizona
6 complaints
- Florida
Florida
6 complaints
- Missouri 5
Missouri
5 complaints
- Maryland 5
Maryland
5 complaints
- Louisiana 4
Louisiana
4 complaints
- Indiana 4
Indiana
4 complaints
Frequently Asked Questions
What is the most common complaint against Critical Resolution Mediation LLC? ▼
The most common issue consumers report about Critical Resolution Mediation LLC is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 103 complaints filed with the CFPB.
Are complaints against Critical Resolution Mediation LLC increasing or decreasing? ▼
Complaints against Critical Resolution Mediation LLC have been stable. The company received 0 complaints in the last 12 months.
What is Critical Resolution Mediation LLC's reputation grade? ▼
Critical Resolution Mediation LLC has a reputation grade of F (score: 41.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Critical Resolution Mediation LLC respond to consumer complaints? ▼
Critical Resolution Mediation LLC has a 39% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does Critical Resolution Mediation LLC operate? ▼
Critical Resolution Mediation LLC has received CFPB complaints from consumers in 32 states, with the most complaints from California (13 complaints).
What can I do if Critical Resolution Mediation LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Critical Resolution Mediation LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |