Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Crescent City Credit Recovery, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Crescent City Credit Recovery, Inc.
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
8 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Electronic communications 1
Electronic communications
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
F
Grade F · 50.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Crescent City Credit Recovery, Inc.?
Crescent City Credit Recovery, Inc. has accumulated 17 total CFPB complaints across 8 states, with 11 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 64.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 29% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Louisiana with 8 and North Carolina with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.2/100 places Crescent City Credit Recovery, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
64.7% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
29%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
50.2/100 composite
Response-quality profile
How Crescent City Credit Recovery, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 29.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Crescent City Credit Recovery, Inc. compare to its peers?
Crescent City Credit R… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-02 2025-12
Top Consumer Issues
Took or threatened to take negative or legal action8 (%)
Attempts to collect debt not owed4 (%)
Written notification about debt2 (%)
Electronic communications1 (%)
Communication tactics1 (%)
Disclosure verification of debt1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Electronic communications | Contacted before 8am or after 9pm | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against Crescent City Credit Recovery, Inc. come from?
The states where consumers have filed the most CFPB complaints against Crescent City Credit Recovery, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Crescent City Credit Recovery, Inc.
Across 8 states with at least one filing
- Louisiana
Louisiana
8 complaints
- North Carolina 3
North Carolina
3 complaints
- Ohio 1
Ohio
1 complaints
- Arizona 1
Arizona
1 complaints
- Georgia 1
Georgia
1 complaints
- Illinois 1
Illinois
1 complaints
- Maryland 1
Maryland
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Crescent City Credit Recovery, Inc.? ▼
The most common issue consumers report about Crescent City Credit Recovery, Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 17 complaints filed with the CFPB.
Are complaints against Crescent City Credit Recovery, Inc. increasing or decreasing? ▼
Complaints against Crescent City Credit Recovery, Inc. are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Crescent City Credit Recovery, Inc.'s reputation grade? ▼
Crescent City Credit Recovery, Inc. has a reputation grade of F (score: 50.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Crescent City Credit Recovery, Inc. respond to consumer complaints? ▼
Crescent City Credit Recovery, Inc. has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Crescent City Credit Recovery, Inc. operate? ▼
Crescent City Credit Recovery, Inc. has received CFPB complaints from consumers in 8 states, with the most complaints from Louisiana (8 complaints).
What can I do if Crescent City Credit Recovery, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Crescent City Credit Recovery, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |