Total CFPB complaints
24
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 24 complaints
Creekside Recovery And Capital Management — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Creekside Recovery And Capital Management
- Communication tactics
Communication tactics
8 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
6 complaints
- Disclosure verification of debt
Disclosure verification of debt
5 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 70.6/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Creekside Recovery And Capital Management?
Creekside Recovery And Capital Management has accumulated 24 total CFPB complaints across 13 states, with 0 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by California with 5 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.6/100 places Creekside Recovery And Capital Management in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
13
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
B
70.6/100 composite
Response-quality profile
How Creekside Recovery And Capital Management performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 16.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Creekside Recovery And Capital Management compare to its peers?
Creekside Recovery And… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-05 2015-10
Top Consumer Issues
Taking/threatening an illegal action6 (%)
Communication tactics8 (%)
Disclosure verification of debt5 (%)
False statements or representation3 (%)
Improper contact or sharing of info1 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 6 |
| Communication tactics | Threatened to take legal action | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| False statements or representation | Impersonated an attorney or official | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| False statements or representation | Indicated shouldn't respond to lawsuit | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Communication tactics | Called outside of 8am-9pm | 1 |
Where do complaints against Creekside Recovery And Capital Management come from?
The states where consumers have filed the most CFPB complaints against Creekside Recovery And Capital Management. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Creekside Recovery And Capital Management
Across 13 states with at least one filing
- California
California
5 complaints
- Texas
Texas
3 complaints
- Oklahoma
Oklahoma
3 complaints
- North Carolina
North Carolina
2 complaints
- Florida
Florida
2 complaints
- Kentucky
Kentucky
2 complaints
- Georgia 1
Georgia
1 complaints
- Indiana 1
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against Creekside Recovery And Capital Management? ▼
The most common issue consumers report about Creekside Recovery And Capital Management is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 24 complaints filed with the CFPB.
Are complaints against Creekside Recovery And Capital Management increasing or decreasing? ▼
Complaints against Creekside Recovery And Capital Management have been stable. The company received 0 complaints in the last 12 months.
What is Creekside Recovery And Capital Management's reputation grade? ▼
Creekside Recovery And Capital Management has a reputation grade of B (score: 70.6/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Creekside Recovery And Capital Management respond to consumer complaints? ▼
Creekside Recovery And Capital Management has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does Creekside Recovery And Capital Management operate? ▼
Creekside Recovery And Capital Management has received CFPB complaints from consumers in 13 states, with the most complaints from California (5 complaints).
What can I do if Creekside Recovery And Capital Management is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Creekside Recovery And Capital Management violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |