What is the most common complaint against Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.?

The most common issue consumers report about Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 8 complaints filed with the CFPB.

What is Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s reputation grade?

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has a reputation grade of D (score: 51.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. respond to consumer complaints?

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. operate?

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Indiana (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. - Debt Collector Complaint Profile

Q: Are complaints against Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. increasing or decreasing?

Complaints against Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. have been stable. The company received 2 complaints in the last 12 months.

CFPB complaint profile across 2 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

5
Attempts to collect debt not owed

1
Communication tactics

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record creditmax-collection-agency-inc-d-b-a-creditmax-inc Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.

Grade D · 8 CFPB filings · 29% timely · lead issue: Took or threatened to take negative or legal action · vol #2692 · compose #4029

VOL 8
GRADE D
12MO 2
STATES 2
TIMELY 29%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #2,692
COMPOSE #4,029

Volume peers

Nearest volume peer: A+ Loans, Inc. (8 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s 8 CFPB complaints sit next to A+ Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

87.5% of Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s CFPB filings land in Indiana

High volume does not equal a clean composite: Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. is volume #2,692 but composite #4,029, while Indiana dominates the geography. Corpus placement method.

Dominant state: Indiana 87.5%; 7 of 8 filings · 2 states touched
Even monthly load: Peak under 8%; Highest month 2018-08 at 7.7% (2 filings)
Divergent corpus ranks: #2,692 volume; #4,029 composite; Cleanest-composite ladder is 1,337 places worse than volume

How does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. compare to its peers?

How does Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Creditmax Collection A… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

29%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-09 2026-03

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	5
Attempts to collect debt not owed	1
Communication tactics	1
Cont'd attempts collect debt not owed	1

Where do complaints against Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc. come from?

Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.'s own per-state count, not a national baseline.

Indiana

7
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 8.

4 peers

Know your rights before responding to Creditmax Collection Agency, Inc. d/b/a Creditmax, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.