This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 71 complaints

Credit Solutions, LLC (KY) - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade C.

Complaints by issue type

What consumers report about Credit Solutions, LLC (KY)

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Credit Solutions, LLC (KY) ranks ahead of 46% of the 5,283 collectors PlainCollector grades - 54% keep a cleaner CFPB record, on 71 all-time complaints and a 97% timely-response rate.

46th pct
reputation rank of 5,283 graded collectors
71
CFPB complaints, all-time
97%
answered inside the CFPB window
5
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Solutions, LLC (KY)?

Credit Solutions, LLC (KY) has accumulated 71 total CFPB complaints across 19 states, with 5 filed in the most recent 12 months against 66 historical complaints before that window. The trailing-12-month volume represents 7.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Debt is not mine". The company posts a 97% timely-response rate against a 21% consumer-dispute-after-response rate.

Complaints have been recorded across 19 states, led by Ohio with 14 and Florida with 12. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places Credit Solutions, LLC (KY) in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

71

low-volume (CCDB)

Last 12 months

5

7.0% of all-time complaints

Falling ↓

States active

19

regional footprint

Timely response rate

97%

excellent band

Consumer disputes

21%

elevated (vertical avg ~19%)

Reputation grade

C

61.0/100 composite

How does Credit Solutions, LLC (KY)'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 46th percentile higher than 46% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Solutions, LLC (KY) versus the debt-collection vertical average.

Timely response within SLA 97.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 20.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 33.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Solutions, LLC (KY) compare to its peers?

How does Credit Solutions, LLC (KY) compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Solutions, LLC … National average
Complaints (last 12 mo)lower is better
5
11
268
Timely-response ratehigher is better
97%
100%
91%
Consumer-dispute ratelower is better
21%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-05 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 18
Attempts to collect debt not owed - 15
Cont'd attempts collect debt not owed - 12
Disclosure verification of debt - 8
Written notification about debt - 7
False statements or representation - 6
Threatened to contact someone or share information improperly - 3
Took or threatened to take negative or legal action - 2

Where do complaints against Credit Solutions, LLC (KY) come from?

Credit Solutions, LLC (KY)'s own per-state count, not a national baseline.

Top states by complaints against Credit Solutions, LLC (KY)

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Solutions, LLC (KY) contacts you

A grade of C signals how Credit Solutions, LLC (KY)'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Solutions, LLC (KY) and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Solutions, LLC (KY) ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Solutions, LLC (KY)? ▼

The most common issue consumers report about Credit Solutions, LLC (KY) is "Communication tactics", specifically "Debt is not mine". This is based on 71 complaints filed with the CFPB.

Are complaints against Credit Solutions, LLC (KY) increasing or decreasing? ▼

Complaints against Credit Solutions, LLC (KY) are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Solutions, LLC (KY)'s reputation grade? ▼

Credit Solutions, LLC (KY) has a reputation grade of C (score: 61.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Solutions, LLC (KY) respond to consumer complaints? ▼

Credit Solutions, LLC (KY) has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does Credit Solutions, LLC (KY) operate? ▼

Credit Solutions, LLC (KY) has received CFPB complaints from consumers in 19 states, with the most complaints from Ohio (14 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.