Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
Credit Service of Logan, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Service of Logan, Inc.
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
1 complaints
- Written notification about debt
Written notification about debt
1 complaints
- False statements or representation
False statements or representation
1 complaints
C
Grade C · 63.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Credit Service of Logan, Inc.?
Credit Service of Logan, Inc. has accumulated 10 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 43% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Utah with 8 and Idaho with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.9/100 places Credit Service of Logan, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
43%
After company response
Reputation grade
C
63.9/100 composite
Response-quality profile
How Credit Service of Logan, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 85.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Service of Logan, Inc. compare to its peers?
Credit Service of Loga… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-05 2025-02
Top Consumer Issues
Disclosure verification of debt2 (%)
Improper contact or sharing of info2 (%)
Communication tactics2 (%)
Taking/threatening an illegal action1 (%)
Written notification about debt1 (%)
False statements or representation1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Credit Service of Logan, Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Service of Logan, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Service of Logan, Inc.
Across 3 states with at least one filing
- Utah
Utah
8 complaints
- Idaho 1
Idaho
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Service of Logan, Inc.? ▼
The most common issue consumers report about Credit Service of Logan, Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 10 complaints filed with the CFPB.
Are complaints against Credit Service of Logan, Inc. increasing or decreasing? ▼
Complaints against Credit Service of Logan, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Credit Service of Logan, Inc.'s reputation grade? ▼
Credit Service of Logan, Inc. has a reputation grade of C (score: 63.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Credit Service of Logan, Inc. respond to consumer complaints? ▼
Credit Service of Logan, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 43% of cases.
In how many states does Credit Service of Logan, Inc. operate? ▼
Credit Service of Logan, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Utah (8 complaints).
What can I do if Credit Service of Logan, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Service of Logan, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |