Total CFPB complaints
281
mid-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 25 states, reputation grade C.
What consumers report about Credit Service International Corp
Attempts to collect debt not owed
105 complaints
Written notification about debt
59 complaints
Took or threatened to take negative or legal action
54 complaints
False statements or representation
38 complaints
Communication tactics
18 complaints
Electronic communications
3 complaints
Data updated July 2026
Grade C · 62.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of C: Credit Service International Corp ranks ahead of 51% of the 5,283 collectors PlainCollector grades - 49% keep a cleaner CFPB record, on 281 all-time complaints and a 97% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Credit Service International Corp has accumulated 281 total CFPB complaints across 25 states, with 141 filed in the most recent 12 months against 140 historical complaints before that window. The trailing-12-month volume represents 50.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 97% timely-response rate against a 0% consumer-dispute-after-response rate.
Complaints have been recorded across 25 states, led by Texas with 79 and Georgia with 55. Normalized against the full CFPB collector database, the reputation score of 62.5/100 places Credit Service International Corp in grade band C.
Total CFPB complaints
281
mid-volume (CCDB)
Last 12 months
141
50.2% of all-time complaints
Rising ↑
States active
25
multi-region footprint
Timely response rate
97%
excellent band
Consumer disputes
0%
low (vertical avg ~19%)
Reputation grade
C
62.5/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
62 51st percentile higher than 51% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Credit Service International Corp versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | - | 105 |
| Written notification about debt | - | 59 |
| Took or threatened to take negative or legal action | - | 54 |
| False statements or representation | - | 38 |
| Communication tactics | - | 18 |
| Electronic communications | - | 3 |
| Cont'd attempts collect debt not owed | - | 1 |
| Disclosure verification of debt | - | 1 |
| Threatened to contact someone or share information improperly | - | 1 |
| Improper contact or sharing of info | - | 1 |
Credit Service International Corp's own per-state count, not a national baseline.
Across 25 states with at least one filing
Texas
79 complaints
Georgia
55 complaints
Wisconsin
36 complaints
Florida
28 complaints
Minnesota
14 complaints
Illinois
10 complaints
Michigan
8 complaints
Ohio
8 complaints
What to do if Credit Service International Corp contacts you
A grade of C signals how Credit Service International Corp's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Credit Service International Corp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 281 complaints filed with the CFPB.
Complaints against Credit Service International Corp are rising. The company received 141 complaints in the last 12 months, indicating an upward trend in consumer issues.
Credit Service International Corp has a reputation grade of C (score: 62.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Credit Service International Corp has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Credit Service International Corp has received CFPB complaints from consumers in 25 states, with the most complaints from Texas (79 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |