Total CFPB complaints
192
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 192 complaints
Credit Management Control, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Management Control, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
73 complaints
- Written notification about debt
Written notification about debt
45 complaints
- Cont'd attempts collect debt not owed 27
Cont'd attempts collect debt not owed
27 complaints
- Disclosure verification of debt 11
Disclosure verification of debt
11 complaints
- False statements or representation 10
False statements or representation
10 complaints
- Communication tactics 5
Communication tactics
5 complaints
D
Grade D · 58.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Credit Management Control, Inc.?
Credit Management Control, Inc. has accumulated 192 total CFPB complaints across 27 states, with 0 filed in the most recent 12 months against 192 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Texas with 92 and Wisconsin with 32, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.4/100 places Credit Management Control, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
27
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
D
58.4/100 composite
Response-quality profile
How Credit Management Control, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 43.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 48.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Management Control, Inc. compare to its peers?
Credit Management Cont… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-11 2022-11
Top Consumer Issues
Written notification about debt45 (%)
Attempts to collect debt not owed73 (%)
Cont'd attempts collect debt not owed27 (%)
False statements or representation10 (%)
Disclosure verification of debt11 (%)
Communication tactics5 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 36 |
| Attempts to collect debt not owed | Debt is not yours | 36 |
| Cont'd attempts collect debt not owed | Debt is not mine | 27 |
| Attempts to collect debt not owed | Debt was result of identity theft | 20 |
| Attempts to collect debt not owed | Debt was paid | 17 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Communication tactics | Frequent or repeated calls | 5 |
| Disclosure verification of debt | Right to dispute notice not received | 4 |
Where do complaints against Credit Management Control, Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Management Control, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Management Control, Inc.
Across 27 states with at least one filing
- Texas
Texas
92 complaints
- Wisconsin 32
Wisconsin
32 complaints
- Florida 8
Florida
8 complaints
- Illinois 7
Illinois
7 complaints
- California 6
California
6 complaints
- North Carolina 5
North Carolina
5 complaints
- Georgia 5
Georgia
5 complaints
- Maryland 4
Maryland
4 complaints
Frequently Asked Questions
What is the most common complaint against Credit Management Control, Inc.? ▼
The most common issue consumers report about Credit Management Control, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 192 complaints filed with the CFPB.
Are complaints against Credit Management Control, Inc. increasing or decreasing? ▼
Complaints against Credit Management Control, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Credit Management Control, Inc.'s reputation grade? ▼
Credit Management Control, Inc. has a reputation grade of D (score: 58.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Credit Management Control, Inc. respond to consumer complaints? ▼
Credit Management Control, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does Credit Management Control, Inc. operate? ▼
Credit Management Control, Inc. has received CFPB complaints from consumers in 27 states, with the most complaints from Texas (92 complaints).
What can I do if Credit Management Control, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Management Control, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |