Total CFPB complaints
2,448
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 2,448 complaints
Credit Control, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 52 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Control, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
1,110 complaints
- Written notification about debt
Written notification about debt
452 complaints
- False statements or representation 293
False statements or representation
293 complaints
- Took or threatened to take negative or legal action 149
Took or threatened to take negative or legal action
149 complaints
- Communication tactics 134
Communication tactics
134 complaints
- Electronic communications 80
Electronic communications
80 complaints
F
Grade F · 47.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Credit Control, LLC?
Credit Control, LLC has accumulated 2,448 total CFPB complaints across 52 states, with 1,251 filed in the most recent 12 months against 1,197 historical complaints before that window. The trailing-12-month volume represents 51.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 52 states, led by Texas with 272 and Florida with 235, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 47.9/100 places Credit Control, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1,251
51.1% of total history
Rising ↑
States active
52
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
F
47.9/100 composite
Response-quality profile
How Credit Control, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 92.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Control, LLC compare to its peers?
Credit Control, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed1,110 (%)
Written notification about debt452 (%)
False statements or representation293 (%)
Took or threatened to take negative or legal action149 (%)
Electronic communications80 (%)
Communication tactics134 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 675 |
| Written notification about debt | Didn't receive enough information to verify debt | 342 |
| False statements or representation | Attempted to collect wrong amount | 293 |
| Attempts to collect debt not owed | Debt was result of identity theft | 290 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 149 |
| Attempts to collect debt not owed | Debt was paid | 145 |
| Written notification about debt | Didn't receive notice of right to dispute | 110 |
| Electronic communications | Frequent or repeated messages | 80 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 77 |
| Communication tactics | Frequent or repeated calls | 57 |
Where do complaints against Credit Control, LLC come from?
The states where consumers have filed the most CFPB complaints against Credit Control, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Control, LLC
Across 52 states with at least one filing
- Texas
Texas
272 complaints
- Florida
Florida
235 complaints
- California
California
234 complaints
- Georgia
Georgia
190 complaints
- New York
New York
148 complaints
- North Carolina 91
North Carolina
91 complaints
- Pennsylvania 90
Pennsylvania
90 complaints
- Illinois 86
Illinois
86 complaints
Frequently Asked Questions
What is the most common complaint against Credit Control, LLC? ▼
The most common issue consumers report about Credit Control, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,448 complaints filed with the CFPB.
Are complaints against Credit Control, LLC increasing or decreasing? ▼
Complaints against Credit Control, LLC are rising. The company received 1,251 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Credit Control, LLC's reputation grade? ▼
Credit Control, LLC has a reputation grade of F (score: 47.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Credit Control, LLC respond to consumer complaints? ▼
Credit Control, LLC has a 100% timely response rate to CFPB complaints.
In how many states does Credit Control, LLC operate? ▼
Credit Control, LLC has received CFPB complaints from consumers in 52 states, with the most complaints from Texas (272 complaints).
What can I do if Credit Control, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Control, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |