Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Credit Control Company, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Control Company, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Communication tactics
Communication tactics
4 complaints
- Written notification about debt
Written notification about debt
3 complaints
- False statements or representation
False statements or representation
3 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
2 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Credit Control Company, Inc.?
Credit Control Company, Inc. has accumulated 17 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive notice of right to dispute", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Arkansas with 7 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Credit Control Company, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Reputation grade
C
60.4/100 composite
Response-quality profile
How Credit Control Company, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Control Company, Inc. compare to its peers?
Credit Control Company… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-02 2022-06
Top Consumer Issues
Written notification about debt3 (%)
Attempts to collect debt not owed5 (%)
False statements or representation3 (%)
Communication tactics4 (%)
Threatened to contact someone or share information improperly2 (%)
Most common issue: Written notification about debt — Didn't receive notice of right to dispute
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
| Communication tactics | Called before 8am or after 9pm | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against Credit Control Company, Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Control Company, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Control Company, Inc.
Across 7 states with at least one filing
- Arkansas
Arkansas
7 complaints
- California 2
California
2 complaints
- Illinois 2
Illinois
2 complaints
- Virginia 2
Virginia
2 complaints
- Texas 2
Texas
2 complaints
- Georgia 1
Georgia
1 complaints
- Nevada 1
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Control Company, Inc.? ▼
The most common issue consumers report about Credit Control Company, Inc. is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 17 complaints filed with the CFPB.
Are complaints against Credit Control Company, Inc. increasing or decreasing? ▼
Complaints against Credit Control Company, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Credit Control Company, Inc.'s reputation grade? ▼
Credit Control Company, Inc. has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Credit Control Company, Inc. respond to consumer complaints? ▼
Credit Control Company, Inc. has a 94% timely response rate to CFPB complaints.
In how many states does Credit Control Company, Inc. operate? ▼
Credit Control Company, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Arkansas (7 complaints).
What can I do if Credit Control Company, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Control Company, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |