Total CFPB complaints
44
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 44 complaints
Credit Bureau Services of Iowa Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau Services of Iowa Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
18 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
8 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
D
Grade D · 56.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Credit Bureau Services of Iowa Inc.?
Credit Bureau Services of Iowa Inc. has accumulated 44 total CFPB complaints across 11 states, with 13 filed in the most recent 12 months against 31 historical complaints before that window. The trailing-12-month volume represents 29.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Iowa with 26 and Illinois with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.9/100 places Credit Bureau Services of Iowa Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
13
29.5% of total history
Rising ↑
States active
11
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
56.9/100 composite
Response-quality profile
How Credit Bureau Services of Iowa Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau Services of Iowa Inc. compare to its peers?
Credit Bureau Services… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-03 2026-02
Top Consumer Issues
Written notification about debt11 (%)
Attempts to collect debt not owed18 (%)
Took or threatened to take negative or legal action8 (%)
False statements or representation5 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 9 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 6 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
Where do complaints against Credit Bureau Services of Iowa Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau Services of Iowa Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau Services of Iowa Inc.
Across 11 states with at least one filing
- Iowa
Iowa
26 complaints
- Illinois 5
Illinois
5 complaints
- South Carolina 2
South Carolina
2 complaints
- Georgia 2
Georgia
2 complaints
- Minnesota 2
Minnesota
2 complaints
- Texas 2
Texas
2 complaints
- Wisconsin 1
Wisconsin
1 complaints
- Arizona 1
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau Services of Iowa Inc.? ▼
The most common issue consumers report about Credit Bureau Services of Iowa Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 44 complaints filed with the CFPB.
Are complaints against Credit Bureau Services of Iowa Inc. increasing or decreasing? ▼
Complaints against Credit Bureau Services of Iowa Inc. are rising. The company received 13 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Credit Bureau Services of Iowa Inc.'s reputation grade? ▼
Credit Bureau Services of Iowa Inc. has a reputation grade of D (score: 56.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Credit Bureau Services of Iowa Inc. respond to consumer complaints? ▼
Credit Bureau Services of Iowa Inc. has a 100% timely response rate to CFPB complaints.
In how many states does Credit Bureau Services of Iowa Inc. operate? ▼
Credit Bureau Services of Iowa Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Iowa (26 complaints).
What can I do if Credit Bureau Services of Iowa Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau Services of Iowa Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |