Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Credit Bureau Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau Services, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
5 complaints
- Written notification about debt
Written notification about debt
4 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 67.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Credit Bureau Services, LLC?
Credit Bureau Services, LLC has accumulated 17 total CFPB complaints across 7 states, with 1 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 5.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive notice of right to dispute", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Missouri with 8 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.9/100 places Credit Bureau Services, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
5.9% of total history
Rising ↑
States active
7
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
B
67.9/100 composite
Response-quality profile
How Credit Bureau Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 57.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau Services, LLC compare to its peers?
Credit Bureau Services… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2025-09
Top Consumer Issues
Written notification about debt4 (%)
Attempts to collect debt not owed5 (%)
Cont'd attempts collect debt not owed5 (%)
False statements or representation1 (%)
Disclosure verification of debt1 (%)
Improper contact or sharing of info1 (%)
Most common issue: Written notification about debt — Didn't receive notice of right to dispute
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
Where do complaints against Credit Bureau Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau Services, LLC
Across 7 states with at least one filing
- Missouri
Missouri
8 complaints
- Florida 2
Florida
2 complaints
- Arkansas 1
Arkansas
1 complaints
- Michigan 1
Michigan
1 complaints
- Illinois 1
Illinois
1 complaints
- Georgia 1
Georgia
1 complaints
- Mississippi 1
Mississippi
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau Services, LLC? ▼
The most common issue consumers report about Credit Bureau Services, LLC is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 17 complaints filed with the CFPB.
Are complaints against Credit Bureau Services, LLC increasing or decreasing? ▼
Complaints against Credit Bureau Services, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Credit Bureau Services, LLC's reputation grade? ▼
Credit Bureau Services, LLC has a reputation grade of B (score: 67.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Credit Bureau Services, LLC respond to consumer complaints? ▼
Credit Bureau Services, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Credit Bureau Services, LLC operate? ▼
Credit Bureau Services, LLC has received CFPB complaints from consumers in 7 states, with the most complaints from Missouri (8 complaints).
What can I do if Credit Bureau Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |