This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 98 complaints

Credit Bureau of the South, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Complaints by issue type

What consumers report about Credit Bureau of the South, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 65.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Credit Bureau of the South, Inc. ranks ahead of 59% of the 5,283 collectors PlainCollector grades - 41% keep a cleaner CFPB record, on 98 all-time complaints and a 97% timely-response rate.

59th pct
reputation rank of 5,283 graded collectors
98
CFPB complaints, all-time
97%
answered inside the CFPB window
19
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Credit Bureau of the South, Inc.?

Credit Bureau of the South, Inc. has accumulated 98 total CFPB complaints across 11 states, with 19 filed in the most recent 12 months against 79 historical complaints before that window. The trailing-12-month volume represents 19.4% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 97% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 11 states, led by Louisiana with 75 and Texas with 12. Normalized against the full CFPB collector database, the reputation score of 65.0/100 places Credit Bureau of the South, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

98

low-volume (CCDB)

Last 12 months

19

19.4% of all-time complaints

Stable →

States active

11

regional footprint

Timely response rate

97%

excellent band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

C

65.0/100 composite

How does Credit Bureau of the South, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

65 59th percentile higher than 59% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Credit Bureau of the South, Inc. versus the debt-collection vertical average.

Timely response within SLA 96.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Credit Bureau of the South, Inc. compare to its peers?

How does Credit Bureau of the South, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Credit Bureau of the S… National average
Complaints (last 12 mo)lower is better
19
21
268
Timely-response ratehigher is better
97%
82%
91%
Consumer-dispute ratelower is better
0%
19%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-04 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 26
Written notification about debt - 25
Took or threatened to take negative or legal action - 18
False statements or representation - 11
Communication tactics - 8
Cont'd attempts collect debt not owed - 7
Disclosure verification of debt - 2
Improper contact or sharing of info - 1

Where do complaints against Credit Bureau of the South, Inc. come from?

Credit Bureau of the South, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Credit Bureau of the South, Inc.

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Credit Bureau of the South, Inc. contacts you

A grade of C signals how Credit Bureau of the South, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Credit Bureau of the South, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Credit Bureau of the South, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Credit Bureau of the South, Inc.? ▼

The most common issue consumers report about Credit Bureau of the South, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 98 complaints filed with the CFPB.

Are complaints against Credit Bureau of the South, Inc. increasing or decreasing? ▼

Complaints against Credit Bureau of the South, Inc. have been stable. The company received 19 complaints in the last 12 months.

What is Credit Bureau of the South, Inc.'s reputation grade? ▼

Credit Bureau of the South, Inc. has a reputation grade of C (score: 65.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau of the South, Inc. respond to consumer complaints? ▼

Credit Bureau of the South, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Credit Bureau of the South, Inc. operate? ▼

Credit Bureau of the South, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Louisiana (75 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.