Total CFPB complaints
51
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 51 complaints
Credit Bureau of Lancaster County, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Credit Bureau of Lancaster County, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
19 complaints
- Disclosure verification of debt
Disclosure verification of debt
15 complaints
- Attempts to collect debt not owed 6
Attempts to collect debt not owed
6 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
D
Grade D · 56.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Credit Bureau of Lancaster County, Inc.?
Credit Bureau of Lancaster County, Inc. has accumulated 51 total CFPB complaints across 8 states, with 0 filed in the most recent 12 months against 51 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 42% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Pennsylvania with 25 and Delaware with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.6/100 places Credit Bureau of Lancaster County, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
8
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
42%
After company response
Reputation grade
D
56.6/100 composite
Response-quality profile
How Credit Bureau of Lancaster County, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 84.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Credit Bureau of Lancaster County, Inc. compare to its peers?
Credit Bureau of Lanca… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-02 2018-01
Top Consumer Issues
Cont'd attempts collect debt not owed19 (%)
Disclosure verification of debt15 (%)
Attempts to collect debt not owed6 (%)
Written notification about debt5 (%)
False statements or representation3 (%)
Improper contact or sharing of info2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 11 |
| Disclosure verification of debt | Not given enough info to verify debt | 9 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Disclosure verification of debt | Right to dispute notice not received | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 5 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against Credit Bureau of Lancaster County, Inc. come from?
The states where consumers have filed the most CFPB complaints against Credit Bureau of Lancaster County, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Credit Bureau of Lancaster County, Inc.
Across 8 states with at least one filing
- Pennsylvania
Pennsylvania
25 complaints
- Delaware
Delaware
14 complaints
- New Jersey 6
New Jersey
6 complaints
- New York 2
New York
2 complaints
- Maryland 1
Maryland
1 complaints
- Puerto Rico 1
Puerto Rico
1 complaints
- Florida 1
Florida
1 complaints
- Iowa 1
Iowa
1 complaints
Frequently Asked Questions
What is the most common complaint against Credit Bureau of Lancaster County, Inc.? ▼
The most common issue consumers report about Credit Bureau of Lancaster County, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 51 complaints filed with the CFPB.
Are complaints against Credit Bureau of Lancaster County, Inc. increasing or decreasing? ▼
Complaints against Credit Bureau of Lancaster County, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Credit Bureau of Lancaster County, Inc.'s reputation grade? ▼
Credit Bureau of Lancaster County, Inc. has a reputation grade of D (score: 56.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Credit Bureau of Lancaster County, Inc. respond to consumer complaints? ▼
Credit Bureau of Lancaster County, Inc. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 42% of cases.
In how many states does Credit Bureau of Lancaster County, Inc. operate? ▼
Credit Bureau of Lancaster County, Inc. has received CFPB complaints from consumers in 8 states, with the most complaints from Pennsylvania (25 complaints).
What can I do if Credit Bureau of Lancaster County, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Credit Bureau of Lancaster County, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |